Senior Technical Support Engineer (Semiconductor)

About the job Senior Technical Support Engineer (Semiconductor) About Us: At Talent Masters, we're all about connecting professionals with organizations that value their skills and prioritize employee satisfaction.

We exclusively partner with organizations that create inclusive, employee-focused cultures where employees can thrive The Job: Sr. Technical Support Engineer (Semiconductor) Salary: The anticipated base salary for this role is $92,210 - $138,080.

Benefits Of the Role: Highly competitive pay and benefits package Training in Texas, Oregon, or Japan for a period of 1-3 months. Find home in a culture committed to the growth of individuals through continuous learning and other career growth opportunities Employee discounts and Employee referral bonus Casual dress welcome Volunteer opportunities to give back to our local community.

Swag A welcome kit and official merch you cant get anywhere else. Role Description: Are you seeking an opportunity to work with Semiconductor manufacturing equipment?

You will provide customer support for onsite installations, repairs and maintenance of photolithography semiconductor equipment primarily in Hillsboro Oregon. You will receive training in Austin, TX, Hillsboro, OR, or Japan for a period of 1-3 months. This position requires full-time presence at your assigned office(s)/worksite(s)/territory.

Please note: this is a customer-facing role, and requires compliance with customer policies and protocols, which may include COVID-19 vaccination and other measures relating to COVID-19. Youll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits.

Key Responsibilities : Perform routine maintenance and inspections on semiconductor system equipment, ensuring adherence to factory specifications and optimal performance. Instruct customers on the operation and maintenance of system equipment, fostering a strong understanding of best practices and safety measures. Act as the Company Liaison for customers regarding assigned projects, such as installations and major component replacements, building lasting relationships and promoting positive customer experiences.

Independently and collaboratively perform complex equipment repairs, maintenance, and replacements. Deliver technical support and guidance to customers, addressing operational inquiries, troubleshooting equipment malfunctions, and resolving technical issues to minimize downtime and enhance customer satisfaction. Identify and report equipment errors, performance issues, and status updates to facilitate efficient troubleshooting and maintenance processes.

Maintain accurate records of all service activities and provide regular progress reports. Conduct training sessions for customer personnel to ensure proficiency in equipment service and operation procedures. Collaborate with fellow field technicians to diagnose and resolve equipment issues, promoting knowledge sharing and continuous improvement within the team.

Qualifications & Requirements Bachelors Degree in electrical or mechanical engineering or equivalent experience (i.e. technical training, military training or technical school). 5 years of experience. Experience or knowledge in optical, lasers, softwre, robotics, precision mechanical skills or chemicals is required. Knowledge of Linux operating system is preferred.

Hands on experience with electronic testing tools required. Hands on mechanical skills is preferred. Must be able to travel and work flexible schedules.

Must feel comfortable working in a cleanroom environment most of the day (wearing full clean room suit, facemask, gloves, safety glasses). May require domestic travel (valid driver's license and acceptable driving record necessary). Employee is required to demonstrate continued knowledge of Haz/Com regulations and requirements. More About The Client: We are a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets, and approximately $29 billion in global revenue.

We are dedicated to its Kyosei philosophy of social and environmental responsibility. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? We are a phenomenal team working collaboratively toward common goals.

We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation.

Physical Demands of Position Position requires continuous physical effort; intermittent and long-term work cycles; standing, walking, sitting, repetitive motion, and lifting up to 25 pounds unassisted. Lifting more than 25 lbs requires additional help. Employee may be required to work at a computer terminal for long periods of time.

Working Conditions Employee will be able to hear and understand speech at normal levels and on the telephone. Mental alertness is a must. Must feel comfortable working in a cleanroom environment most of the day (wearing full clean room suit, facemask, gloves, safety glasses). Employee may be exposed to atmospheric conditions, such as: dust, fumes, noise and varying temperatures (to within OSHA standards). Domestic and International travel may be required.

Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status or marital status.