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Senior Technical Support Engineer

Expired Job

Cybercoders Wellesley , MA 02482

Posted 2 months ago

Located in the Greater Boston area, we are a Leading Global Software company leveraging the latest technologies and implementing them into our fully integrated marketing platform. We currently have 3 offices worldwide, with our Headquarters based in Boston.
Top Reasons to Work with Us

  • Work Flexibility

  • Top Pay + Benefits

  • Chance to join a growing, multi-million dollar company!
    What You Will Be Doing

  • Manage customer support cases on a daily basis, including verifying cases, isolating and diagnosing the problem, and resolving the issue

  • Troubleshoot areas of poor performance and identify effective solutions to resolve issues both in the near future and for the longer term

  • You will work closely with the rest of our Client Services Team, Engineering, Solutions Delivery, Sales and Product Management team
    What You Need for this Position

  • 2+ years of experience supporting proprietary and enterprise applications in a complex software environment

  • Experience working in a Windows/Linux environment

  • Previous SQL experience

  • Possess good communication and customer-relationship skills - responsiveness, sensitivity, diplomacy
    So, if you are an Senior Technical Support Engineer with SQL experience, please apply today!

Applicants must be authorized to work in the U.S.

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Senior Technical Support Engineer

Expired Job