Senior Technical Solutions Consultant

Company Profile

RLDatix is on a mission to change healthcare. We help organizations drive safer, more efficient care by providing governance, risk and compliance tools that drive overall improvement and safety. Our suite of cloud-based software helps organizations reduce healthcare-acquired infections, report on adverse events, and ensure patient safety learnings are deployed effectively and immediately through dynamic policy and procedure management.

RLDatix is truly global, with offices in London, Toronto, Chicago, Melbourne, and Riyadh, allowing us to be at the forefront of global patient safety and GRC movement. We envision a world where patients have access to the best and safest care possible and our team is made up of people who truly believe in what we do. We're always looking for people who are passionate about making a positive change in healthcare to join our team.

In line with our mission, we are looking to recruit a Senior Technical Solutions Consultant.

The Role

The Senior Technical Solutions Consultant is primarily responsible for providing customer facing solution development and implementation services for a portfolio of customer facing engagements for new customers, and extending the solution value proposition to a large, existing customer base.

Key Responsibilities

• Contribute to implementation projects, including all aspects of an implementation project from the solutioning standpoint - requirements, build, data migrations, integrations, testing, training, deployment

• Proactively identify implementation process improvements, determine root causes and overcome roadblocks.

• Train and teach clients on specific and new aspects of the platform and related solutions

• Drive adoption and expansion of platform by solving complex technical implementations, deploying or optimizing technology and supporting strategic program reviews

• Participate on project teams, and/or conduct projects solo as may be required

• Provide guidance and mentorship to other consultants in support of organization growth

Skills and Experience

• Associate's or higher Degree in Information Technology or related field, required

• Five (5) years of MS stack development (VB.NET/C#, SQL), required

• Strong XML skills required

• JSON, web services, Aspose Words, OpenOfficeXMS, eSignature integration APIs desired but optional

• Technical professional services experience in configuring, customizing, and integrating business solutions software, required

RLDatix offers a competitive compensation package and comprehensive benefits package including health, dental, vision, life, disability coverage, a generous retirement savings plan, paid time off, and paid holidays. RLDatix is an equal opportunity employer and our employment decisions are made without regard to race, color, religion, age, gender, national origin, disability, handicap, marital status or any other status or condition protected by Federal and/or State laws.

Skills and Experience

• Associate's or higher Degree in Information Technology or related field, required

• Five (5) years of MS stack development (VB.NET/C#, SQL), required

• Strong XML skills required

• JSON, web services, Aspose Words, OpenOfficeXMS, eSignature integration APIs desired but optional

• Technical professional services experience in configuring, customizing, and integrating business solutions software, required

Nice to have:

• Experience with contract life-cycle management solutions

• Healthcare insurance system knowledge and experience