Service Engineering focuses on the components of the service offering and the delivery/implementation assets
The Technical Solutions Architect will be responsible for the definition, development, rollout, and enablement of Professional Services (PS) offers for VMware EUC technologies. You will work closely with various business units, engineering, marketing, professional services, sales, alliances, and partner engineering organizations in designing, validating, and building sales, technical, and service delivery collaterals. You will also work with VMware and partner sales teams to provide Go-To-Market enablement and sales support for joint solution and service selling activities.
As the hands-on technical subject matter expert, the Technical Solutions Architect will be responsible for:
solutions and services engineering activities like proof-of-concepts, pilots, use case development, solution validation, workshops, and enablement.
developing and releasing sales, technical, and service delivery collaterals including deployment guides, best practices, sizing whitepapers and solution reference architectures.
collaborating with GTPS team worldwide, business units, engineering, marketing, professional services, sales, alliances, and partner engineering organizations to develop, validate, and release sales, technical, and service delivery collateral.
maintaining deep technical and business knowledge of VMware solution areas and develop new technology integrations and solution capabilities.
providing expert technical architectural support and guidance for solution opportunities that involve virtualization, cloud infrastructure, management and security, including integration with certain select 3rd party products.
maintaining technical credibility within the industry and the field through demonstration of thought leadership. This includes participating in delivering technical enablement web conferences and training sessions at VMware and other industry conferences and events.
VMware EUC Technologies (focus on VMware Horizon Suite)
Measures of Success
Services are defined, created and available in a timely manner
Services are well-understood by VMware delivery teams and teams are appropriately enabled in their use
Standardized Services are used as the basis for at least 50% of all Consulting activity
Feedback from stakeholders is consistently excellent
Awareness, enablement, usage and feedback is uniform across all geographies and regions
There is consistently excellent and frictionless alignment with other PSE and PS-ERD functions
Attributes and Experience
Minimum of 8 years experience in professional services/alliances/solution engineering/consulting/technical sales with expertise in architecting and deploying management and security solutions, virtualization solutions, and rolling out new technology and solution initiatives.
Minimum of 8 years of infrastructure architecture experience with significant depth around designing, implementing, and managing critical cross-functional integration projects in enterprise datacenters.
Strong architecture, design and implementation experience with mobile technologies
Strong architecture, design and implementation experience with security solutions, products, and industry trends.
Prior experience in addressing business and technical stakeholder requirements and translating these to appropriate solution architectures a must.
Prior experience in developing sales, technical or service delivery collateral a must.
Prior experience working with cloud solutions a must.
Working-level knowledge of VMware's SDDC product stack is strongly preferred.
Working-level knowledge of VMware's Horizon Suite is strongly preferred.
Working-level knowledge of VMware's Workspace ONE Suite is a plus.
Managing relations with both internal and external business and technical teams.
Experience with product, solutions or service development process.
Excellent communications and interpersonal skills
Self-starter, detail oriented with good organizational skills.
Ability to travel up to 50% globally.
Location is Flexible within continental US
Equal Employment Opportunity Statement
VMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: VMware is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment.
All employment decisions at VMware are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. VMware will not tolerate discrimination or harassment based on any of these characteristics. VMware encourages applicants of all ages. VMware will provide reasonable accommodation to employees who have protected disabilities consistent with local law.