Senior Technical Project Manager-1806094
As a member of the Technology organization, you will be part of the team that serves the needs of Santander Bank, N.A., including products and services for personal, business and corporate customers. Our people are at the heart of everything we do. We are committed to teamwork, and we encourage collaboration and innovation to be a smart, customer-focused and solutions-oriented organization.
The Technology Team supports the development, implementation and ongoing maintenance of all banking systems. This team has the expertise and commitment to develop high-quality solutions to meet the needs of a fast-paced and complex operating environment.
New products and technologies in the payments technology processing business line have opened up numerous opportunities to enable Santander's core payments offering. New products, such as RTP and blockchain, are creating demand to implement many interesting new payments initiatives. This position will be responsible to deliver on strategic electronic payments projects Payments Hub, RTP, Zelle, blockchain, SWIFT capabilities.
Demonstrates fundamental knowledge of these areas as he/she will need to interact with high level business users on a continuous basis
Responsible for the change management delivery and processes within the Payments identified platforms more specifically PayPlus, PEP+, Swift Alliance, and internally developed platforms
Drives the stability program and ensures system changes are delivered
Coordinates and drives the resolution of performance issues, system failures, incidents etc. for the Division
Advises and decides with the Division leaders on resolution plan and is accountable for the completion
Provides oversight of the change management process for the changes related to the payments applications
Understands root cause analysis processes
Leverages and has oversight of the factories and external vendors to ensure that projects are delivered on time and budget
Partners with business and tech stakeholders on tech initiatives, including prioritization and scheduling
Understands helpdesk, triage and incident management best practices
Bachelor's degree in Computer Science or similar discipline required, advanced degree preferred
Minimum of 5-7 years of banking experience, 3-5 of Cash & Payments processing, 5-7 years of Project Management
Understands Line of Business and partners within division to develop tech solutions for new business needs as well as manage current systems
Creates reporting and deliver updates regarding Division system performance
Reviews project documentation as required
Appropriately leverages and manages Project Manager(s) to ensure that projects are delivered in a timely manner
Manages delivery and implementation of applications
Experience in Global Transaction Services/Payments technology support
Ability to communicate at both functional and technical levels with their management.
Basic network understanding
Experience ensuring proper testing and business sign off on test plans
Experience with third party applications
Understand concepts around Payment processing
Understanding middleware and batch/job file transmissions
Understanding the helpdesk ticket/incident management functions
At Santander, we value and respect differences in our workforce and strive to increase the diversity of our teams. We actively encourage everyone to apply.
Job:Other Targeted Projects
Primary Location:Massachusetts-Dorchester-2 Morrissey Boulevard - 06367 - Columbia Park
Job Posting:Sep 24, 2018, 7:22:08 PM
AN EQUAL OPPORTUNITY EMPLOYER M/F/Vet/Disabled/SO