Cox Communications is searching for Senior Technical Project Manager to join our Performance Ops and Tools organization within Outside Plant and Construction (OSPC). This resource will be responsible for managing the successful delivery of OSPC tool/solution implementation projects. This individual will be responsible for ensuring that all projects are delivered on-time, within budget and that all capabilities/requirements delivered function as expected. Prepare reports for upper management regarding status of project. He or she will coordinate with resources from the Process team, the Requirements team, the Development team, the Change and Communications team, the Tools support team and OSPC Functional SMEs located both at corporate and in the field. In addition, this resource will be responsible for building strong boundary partner relationships to ensure that hand-offs and dependencies beyond OSPC are vetted and included in any tool delivery.
Primary Responsibilities and Essential Functions
Deliver projects on time and within budget for all OSPC tools/solutions.
Serve as a team lead with the ability to effectively coach and manage a team of 2-5 resources
Financial Management and Budget tracking
Support the OSPC Performance Ops/Tools leader in achieving the strategic outcome of the function through the successful delivery of projects.
Managing the project pipeline to ensure appropriate PM/Resource assignments
Facilitating the process of resource & cost estimates, project initiation, business process alignment/sessions, requirements sessions, UAT sessions, deployment and change activities and post implementation support.
Support coordination of yearly investment planning across program owners within OSPC to plan for annual project activities.
Coordination of separately funded project activities to support effective pipeline planning.
Financial management and reporting on budget, actuals, run rate and other financial/program KPIs.
Overseeing vendors who deliver projects or project deliverables.
Identify, manage and resolve complex delivery related issues
Manage, negotiate and resolve project risks effectively
Able to work in a matrix environment, working closely with project sponsors, Process & Change Team, boundary partners, SMEs
Team player - sets example for other project managers, business analysts and others to follow
Create an open, honest, accountable and collaborative team environment
7 years of experience in related field (i.e. Change management, process improvement, project management, Engineering, Technical Operations) or academic equivalent training or projects.
Proven track record of delivering a collection of small, medium and large tool implementation projects.
Good business acumen and ability to negotiate with business partners
Able to put user experience central, as a key success criteria of project delivery
Working experience capturing high level business requirements and decomposing them into user stories or specifications
Good executive presence, including communication and presentation skills
Working experience communicating, writing, and presenting complex technical information to both technical and non-technical audiences
Initiates, builds and maintains productive customer relationships
BS/BA degree in related discipline strongly preferred (i.e. Engineering, Computer Science, or similar technical degree).
Experience in telecommunications industry desired.