Senior Technical Product Manager, Last Mile Technology - Alexa Integration

Amazon.Com, Inc. Bellevue , WA 98009

Posted 2 months ago

Be part of the team that is building something that empowers people to be their own boss.

At Amazon, we're working to be the most Customer-centric company on earth. One customer experience that we're constantly looking to take to a new level is how we fulfill and deliver their orders. Our goal is to exceed the expectations of all our customers by ensuring that their orders, no matter how large or small are delivered where and when they need them, as quickly, accurately, and cost effectively as possible. To meet this goal, Amazon is continually striving to innovate and provide best in class service levels through the introduction of pioneering new products and services in the last mile delivery space. Amazon is hiring a Senior Principal Product Manager to define world-class voice experiences that impact Amazon Delivery Drivers worldwide.

The Senior Product Manager will be responsible for building out unique and differentiated app experience strategies through the integration of Alexa delivering critical voice enabled features (both technical and non-technical) to retain and maintain the activity of Amazon delivery partners, many of which have never been attempted before in scope or scale. To do this, s/he must be able to manage across numerous novel business models and create certainty out of ambiguity while having a firm grasp over the operational, financial, and technical aspects of each program. Working with a large group of diverse stakeholders and other product managers on the team, this leader must provide vision and strategy, while simultaneously being able to dive deep into the details of each new program and project to drive results, create efficiency, and maintain cost competitiveness.

This role is inherently cross-functionalthis leader will work closely with engineering, project management, design, operations, finance, legal, business development, customer service, and executive teams to bring products to market, develop and grow business opportunities, and enhance our existing products and features. A successful candidate will be highly analytical, resourceful, customer-focused, team oriented, and will have an ability to work independently under time constraints to meet deadlines. The leader will have a proven track record in taking on end-to-end ownership and successfully delivering results in a fast-paced and dynamic business environment.

Some of the key job functions of the Senior Product Manager are:

  • Create the vision and product roadmap to integrate Alexa into the delivery platform.

  • Evaluating the business opportunity and application of new and emerging technologies

  • Generating buy-in for the product vision with leadership and partner teams

  • Creating and maintaining an optimized and logically sequenced roadmap

  • Translating customer experiences into clearly defined product requirements

  • Anticipating and resolving strategic issues that impair the team's ability to deliver

  • Create, write and review user stories and business requirements, perform supporting research and analysis, write product specifications, and drive the product development schedule from design to release.

  • Work closely with operations teams to re-define business processes and deliver disruptive technology solutions.

  • Work closely with UX and engineering teams to define, build and deliver next generation of operator tools.

  • Retrieve and analyze data, and establish key business metrics to measure product success.

  • Successful candidates will be excellent communicators, curious, highly motivated and effective within distributed teams.

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Senior Technical Product Manager, Last Mile Technology - Alexa Integration

Amazon.Com, Inc.