Senior Technical Product Manager - Global Platform Team
Groupon's Global Platform is the front door to one of the most popular mobile services in the world. It services a multitude of clients including phones, tablets, browsers and is even integrated into a number of 3rd party systems around the world. In addition to the client-facing duties, the position also has responsibilities for Groupon's aggregated API, which works with a diverse array of lower-tier systems collecting and connecting the data and services necessary to fulfill the requests of our clients. This privileged integration point exposes our team members to a wide variety of challenges from the deep technical implementations of the scalable core platform to the user-visible features and functionality available to our customers.
Our team's responsibilities include driving technical platform integration to ensure a single global platform serving Groupon customers in North America, Europe, Asia and the Middle East. The team also defines technical standards, tools and policies to help all engineering teams build and monitor highly available services to meet growing business needs. As a Technical Product Manager on the API & Platform Integration product team, you will be a technical product owner of Groupon's Service Oriented Architecture, ensuring hundreds of services work together happily, integrate well with upstream and downstream clients and meet or exceed the SLA.
The ideal candidate has a track record for driving deeply technical solutions at large scales and with high customer impact. This leader must be able to influence across multiple company organizations, be an exceptionally strong analytical thinker and have a history of delivering results. As a key member of an elite team, your efforts will make a direct impact on the experiences of millions of customers as well as establish the Groupon service platform as a standard of world-class engineering.
You'll be responsible for:
Ensuring services integrate into the overall platform in a coherent and performant way, with an eye towards a single platform serving all geographies
Driving the evolution of the API and overall SOA platform within larger architecture, product design and planning processes
Work with highly talented teams to execute the API and platform integration roadmap
Working deeply with other product and engineering teams to generate innovative solutions to technical and product conundrums
Developing and executing detailed technical and operational plans for our large ecommerce platform to meet the high availability demands
Defining service classification policies and necessary controls required to protect customer data and collaborating with all engineering teams to implement and track compliance with these policies
Partner with engineers and product managers from across the company to clarify and focus platform integration requirements and act as key knowledge owner on how to integrate products into the Groupon platform
5-7+ years of related experience at a consumer e-/m-commerce company
Strong analytical, detail oriented, problem solving, communication and project management skills
Extremely high judgment and structured thinking to ensure solutions optimize for the highest opportunity areas
Understanding of how to build scalable distributed systems.
Experience working with integration systems powering large mobile and web products
Bachelor's degree in Computer Science, or equivalent experience
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Groupon is an Equal Opportunity Employer
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