Senior Technical Product Manager - Global Platform Team

Groupon Seattle , WA 98113

Posted 2 weeks ago

Senior Technical Product Manager - Global Platform Team

Groupon's Global Platform is the front door to one of the most popular mobile services in the world. It services a multitude of clients including phones, tablets, browsers and is even integrated into a number of 3rd party systems around the world. In addition to the client-facing duties, the position also has responsibilities for Groupon's aggregated API, which works with a diverse array of lower-tier systems collecting and connecting the data and services necessary to fulfill the requests of our clients. This privileged integration point exposes our team members to a wide variety of challenges from the deep technical implementations of the scalable core platform to the user-visible features and functionality available to our customers.

Our team's responsibilities include driving technical platform integration to ensure a single global platform serving Groupon customers in North America, Europe, Asia and the Middle East. The team also defines technical standards, tools and policies to help all engineering teams build and monitor highly available services to meet growing business needs. As a Technical Product Manager on the API & Platform Integration product team, you will be a technical product owner of Groupon's Service Oriented Architecture, ensuring hundreds of services work together happily, integrate well with upstream and downstream clients and meet or exceed the SLA.

The ideal candidate has a track record for driving deeply technical solutions at large scales and with high customer impact. This leader must be able to influence across multiple company organizations, be an exceptionally strong analytical thinker and have a history of delivering results. As a key member of an elite team, your efforts will make a direct impact on the experiences of millions of customers as well as establish the Groupon service platform as a standard of world-class engineering.

You'll be responsible for:

  • Ensuring services integrate into the overall platform in a coherent and performant way, with an eye towards a single platform serving all geographies

  • Driving the evolution of the API and overall SOA platform within larger architecture, product design and planning processes

  • Work with highly talented teams to execute the API and platform integration roadmap

  • Working deeply with other product and engineering teams to generate innovative solutions to technical and product conundrums

  • Developing and executing detailed technical and operational plans for our large ecommerce platform to meet the high availability demands

  • Defining service classification policies and necessary controls required to protect customer data and collaborating with all engineering teams to implement and track compliance with these policies

  • Partner with engineers and product managers from across the company to clarify and focus platform integration requirements and act as key knowledge owner on how to integrate products into the Groupon platform

Requirements:

  • 5-7+ years of related experience at a consumer e-/m-commerce company

  • Strong analytical, detail oriented, problem solving, communication and project management skills

  • Extremely high judgment and structured thinking to ensure solutions optimize for the highest opportunity areas

  • Understanding of how to build scalable distributed systems.

  • Experience working with integration systems powering large mobile and web products

  • Bachelor's degree in Computer Science, or equivalent experience

Groupon's purpose is to build strong communities through thriving small businesses. To learn more about the world's largest local ecommerce marketplace, click here for the latest Groupon news. Plus, be sure to check out the values that shape our culture, guide our strategy and make our company a great place to work. And just don't take our word for it. Hear from real Groupon team members and learn more about our inclusive employee groups. If all of this sounds like something that's a great fit for you, then click apply and let's see where this takes us.

Groupon is an Equal Opportunity Employer

Qualifications for employment, promotion, and other terms and conditions of employment are based upon the ability to perform the job. Equal-employment opportunities are provided to all applicants and employees without regard to race, creed, religion, color, age, national origin, sex, disability, medical condition, sexual orientation, gender identity or expression, genetic information, ancestry, marital status, military discharge status (excluding dishonorable discharge), veteran status, citizenship status, or other legally protected status. We are all responsible for maintaining this policy. Groupon is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may email us at hraccommodations at groupon.com. If you have concerns related to Groupon's equal employment opportunities, you may contact Groupon's Ethics Reporting Service Ethicspoint.


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