Senior Technical Operator

At DMS, we are excited to announce that we are ready for our next stage of growth, as we expand our footprint in LA with the opening of our brand new office.

We are looking for driven, talented people with integrity who live our values in how they represent the business. It’s going to be an exciting time for us and we want you to play a part in our next chapter.

We love the film industry. We love the ability of film to take your imagination away from daily life, to excite, to provoke, to engage and to entertain and we are always excited to play our part in bringing the magic of cinema into people’s lives.

WHO WE ARE

We love the film industry. We love the ability of film to take your imagination away from daily life, to excite, to provoke, to engage and to entertain and we are excited to be playing our part in bringing the magic of cinema into people’s lives.

We are a vibrant, engaged, talent-driven agency where our staff feel empowered, where ideas are encouraged and where outstanding work is rewarded. We nurture bright, passionate people who are innovative and creative in their thinking and ambitious and brave in everything they do.

DMS is a place where our clients feel looked after, where they trust our ability to deliver and come up with new ways of engaging them and helping them engage their audiences. We strive to be a key agency partner to our clients, delivery consistency of work and quality of service.

Founded in 2002, our headquarters are in London with offices also in Los Angeles, Sydney and Toronto. We are part of the AKA Group of agencies.

WHAT WE DO

We are a full-service creative digital agency. Our people, technology and insights help global media and entertainment, sports and lifestyle brands create, manage, localise, distribute and place their content, and evaluate its media reach.

THE OPPORTUNITY FOR YOU

We are seeking a Senior Technical Operator to be responsible for training, mentoring and supporting the Technical Operations team in LA. The team is currently two but we are looking to grow the department in the coming months.

The Senior Technical Operator will cover localization of TV spots, film trailers and social media content including graphics insertion, subtitling, dubbed audio layback and encoding of files for international broadcast and online distribution.You may also have the opportunity for creative work in the future as we continue to acquire new business.

THE ROLE

This role will be the main point of contact for our LA operations territory. The Senior Technical Operator must also be confident in communicating with both internal and external stakeholders, overseeing large volumes of projects and managing the team.

• Managing a small team based full time at our new Culver City office
• Efficiently train, mentor and support the technical operations team
• Schedule projects and be responsible for efficient workflows but also to advise  "best in practice" process from Industry
• Finalising localised content for international distribution (graphics insertion, subtitling, dubbed audio layback)
• Understand the process of encoding and transcoding files according to various broadcast and online formats
• Overseeing and also producing output in line with specific film and tv technical standard
• Responsible for and actively editing TV spot cutdowns, social media and promo content
• Uploading/downloading projects via various bespoke digital asset management platforms
• Sound knowledge of Frame rate conversions and TV spot cutdowns is also needed with the ability to jump in and be "hands on" when needed to complete projects
• Working closely with our UK  technical teams, client services team and our clients.
• A strong work ethic. Someone who takes pride in the quality of their work, finishing projects with accurate outputs and meeting deadlines.
• Understands when it is appropriate to convey a message via email and when it is more appropriate to speak to someone in person.
• The ability to quickly assimilate new instructions and to be able to retain that knowledge to be applied in future.
• Collegiate and helpful and forms strong working relationships with their colleagues
• Is proactive in helping ensure the LA team deliver, will always come forward to go that extra mile.

Requirements

• Managed or mentored a small team
• Have experience using Adobe Premiere Pro, Media Encoder and Audition.
• A solid knowledge of digital video file format and encoding/transcoding software.
• Experience of working with online and broadcast video formats.