The Technology Solutions team provides Business Intelligence and Data Management services in support of client Corporate Real Estate organizations.
The Senior Associate, Tech Services role requires active engagement in consulting practices, research, and development of leading solutions for internal and external customers. The incumbent will liaison with Architecture, Information Security, Infrastructure and Database Administrators to understand the dependences and policies for data movement across the organization.
Essential Functions: BI Solutions Development and Testing:
Perform installation, configuration and troubleshooting of off-the-shelf and custom software applications in JLL staging as well as customer test and production environments. Customize and enhance business software applications including GUI development/customization, report development, script development. Contribute to the complete software development life cycle: defining, designing, building, testing, and deploying.
Assist with unit testing and quality assurance of the solution build at the various stages. Identify gaps and improvements in the proposed design and partner with Solution Consultants and Project Managers to reevaluate the design and project plan.
Customer Support: Analyze customer's challenges and take a primary role in the design, development and implementation of comprehensive solutions that integrate smoothly into customer environments.
Troubleshoot first and intermediate level support tickets. Identify gaps and improvements in the proposed design and partner with Solution Consultants and Project Managers to reevaluate the design and project plan.
Database and Report Development: Perform data management tasks and data structure modification, as well as development of data migration interfaces to integrate disparate applications/databases. Perform data mapping, data manipulation and data migration among various database systems and enterprise applications.
Education, Certifications and Experience: Required Undergraduate degree or comparable work experience in relevant domain.
Preferred 5 years of relevant work experience. We are looking for candidates who are passionate about their work; willing to learn and explore various technologies.
Knowledge, Skills and Abilities: Required Working knowledge of relational database systems, object-oriented programming, and web application development.
Solid understanding of development and programming best practices. Experience with various web APIs. Implementation and deployment experience with enterprise software.
Ability to translate standard requirements into technical tasks. Effective written and verbal communication skills. Ability to convey thoughts and ideas in a clear and concise manner.
Understanding application security and server configuration. Experience working with ETL processes & systems, and data management practices. Working knowledge of data modeling and governance practices.
JLL Is an Equal Opportunity Employer
JLL is committed to developing and maintaining a diverse workforce. JLL strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship, including recruitment, hiring, training, promotion, transfer, discipline, layoff, recall and termination without regard to race, color, religion, belief, creed, age, sex, pregnancy or maternity (including childbirth and related conditions), family responsibility (e.g. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran's status, genetic information, trade union membership, social position, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law. The company also endeavors to make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodations would impose an undue hardship on the operation of our business and ensures that employment decisions are based only on valid job requirements.
For employees in the United States, please see a fully copy of our Equal Employment Opportunity and Affirmative Action policy at https://jll2.sharepoint.com/CorporatePolicies/HR%20Policies/Equal%20Employment%20Opportunity%20and%20Affirmative%20Action.pdf.
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Jones Lange Lasalle Inc.