Senior Technical Cloud Product Analyst

General information

Career area

Technology

Work Location(s)

500 Woodward Avenue, MI, 601 S. Tryon Street, NC

Remote?

No

Ref #

17836

Posted Date

Friday, June 21, 2024

Working time

Full time

Ally and Your Career

Ally Financial only succeeds when its people do - and that's more than some cliché people put on job postings. We live this stuff! We see our people as, well, people - with interests, families, friends, dreams, and causes that are all important to them. Our focus is on the health and safety of our teammates as well as work-life balance and diversity and inclusion. From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You're constantly evolving, so shouldn't your opportunities be, too?

Work Schedule: Ally designates roles as (1) fully on-site, (2) hybrid, or (3) fully remote. Hybrid roles are generally expected to be in the office a certain number of days per week as indicated by your manager. Your hiring manager will discuss this role's specific work requirements with you during the hiring process. All work requirements are subject to change at any time based on leader discretion and/or business need.

The Opportunity

At Ally, you get a startup feel, but experience the benefits of a company that's worked out the kinks and is fulfilling its purpose. We're always evolving and see that as a good thing. From owning our work to seeing its impact in the real world, our team is relentless in finding new ways technology can help make experiences better and help people. We are problem solvers, we value diverse thinking, we support one another, and we challenge ourselves to think bigger in the journey to deliver customer-obsessed tech solutions. To read more about what our tech team does, be sure to visit our tech blog at ally.tech

The Senior Technical Cloud Product Analyst wears many hats. As an Agile Delivery Master you work with our Enterprise Technology and Operations Cloud Platform product group supporting public cloud and DevSecOps Pipeline teams. At Ally we utilize AWS as our main public cloud provider. You are a decided scrum master for two of these teams, and a facilitator in our ETO scaled agile model. You are versed in Agile principles, familiar with both scrum master or product owner responsibilities and confident in coaching both the engineers and product owner. You have a customer focused mindset and partner with other agile delivery masters across ETO to share knowledge as well and align deliverables. As part of the Cloud Tech Analyst team you will also facilitate coordination and tracking of major changes, with a limited ask for after hours change.

The ideal candidate is an agile delivery whisperer and has strong relationships with the teams they support. They have experience in maturing agile teams in the past. In addition they have strong organization skills and can demonstrate their appetite for learning and flexibility to adapt to change in both the technical and product domains. You have a passion for working collaboratively and use client feedback and needs to help drive a vision.

The Work Itself

• Facilitate Scrum ceremonies, Jira backlogs and dashboards, and creating repetitive story tickets automations for two teams

• Ensure documentation from confluence, to Jira stories, to JQL which drives Jira dashboards.

• Streamline processes within the Cloud Transformation Analysts team for the application teams we support

• Works in an Agile environment and continuously reviews the business needs, refines priorities, outlines milestones and deliverables, and identifies opportunities and risks

• Participate and coach team on best practices in the scaled agile ceremonies they are part of including a scrum of scrum and big room planning

• Assist in the development and subsequent on-going management of processes and tools to automate and streamline program routines such as roadmaps, process flow, and fact/metric-based status reporting

• Participates in special projects and performs other duties as assigned

• Assist in the development and subsequent on-going management of processes and tools to automate and streamline team or product line routines such as roadmaps, process flow, and fact/metric-based status reporting

• You are a master of longer term metrics to delivery the full products, especially burndowns and roadmaps

• Facilitating implementation of multiple major changes in one change window, may be after hours (8pm or weekends/ midnight) on a limited basis.

The Skills You Bring

• 3+ years industry experience within the technology domain in one or more of the following: product management, product development, technical analyst, system analyst or agile product owner

• 1+ years experience in team development, i.e. supporting and growing a team as a servant leader (scrum master)

• Understanding of agile software development methodology and industry best practices

• Expert level knowledge of Atlassian products, including JIRA, JQL, and Wiki; experience with Jira Plan and story mapping preferred

• Must be self-motivated with a desire and drive to continuously learn and grow as a professional and as an individual

• Attention to detail, strong organizational skills, and ability to balance multiple projects

• Well-developed communication skills including facilitation and collaboration skills with a demonstrated ability to broker agreements among diverse, differing, and/or conflicting perspectives/priorities

• Experience with Microsoft the O365 suite including Excel, Word, PowerPoint, Forms, and SharePoint

• Continuously seek ways to make processes more efficient and identify improvement opportunities leveraging metrics and data storytelling

• Working knowledge of PowerBI, preferred

#LI-hybrid

How We'll Have Your Back

Ally's compensation program offers market-competitive base pay and pay-for-performance incentives (bonuses) based on achieving personal and company goals. Our Total Rewards program includes industry-leading compensation and benefits plus additional incentives that are designed to meet your needs and those of your family so you can get the most out of your career and your life, including:

• Time Away: 11 paid holidays, 20 paid time off days, and 8 hours of volunteer time off, yearly (paid time off is prorated based on start date)

• Planning for the Future: plan for the near and long term with an industry-leading 401K retirement savings plan with matching and company contributions, student loan pay downs and 529 educational save up assistance programs, tuition reimbursement, employee stock purchase plan, and financial learning center and financial coach access.

• Supporting your Health & Well-being: flexible health and insurance options including medical, dental and vision, employee, spouse and child life insurance, short- and long-term disability, pre-tax Health Savings Account with employer contributions, Healthcare FSA, critical illness, accident & hospital indemnity insurance, and a total well-being program that helps you and your family stay on track physically, socially, emotionally, and financially.

• Building a Family: adoption, surrogacy and fertility assistance as well as paid parental and caregiver leave, Dependent Day Care FSA back-up child and adult/elder care days and childcare discounts.

• Work-Life Integration: other benefits including Mentally Fit Employee Assistance Program, subsidized and discounted Weight Watchers program and other employee discount programs.

• Other compensations: depending on the role for which you are considered, you may be eligible for travel allowances, relocation assistance, a signing bonus and/or equity.

• To view more detailed information about Ally's Total Rewards, please visit this link: https://www.ally.com/content/dam/pdf/corporate/ally-total-rewards-snapshot.pdf

Who We Are:

Ally Financial is a customer-centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly focused on "Doing it Right" and being a trusted financial-services provider to our consumer, commercial, and corporate customers. For more information, visit www.ally.com.

Ally is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.

We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. For accommodation requests, email us at work@ally.com. Ally will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.

Base Pay Range: An individual's position in the range is determined by the scope and responsibilities of the role, work experience, education, certification(s), training, and additional qualifications. We review internal pay, the competitive market, and business environment prior to extending an offer.

Emerging

85000

Experienced

117500

Expert

150000

Incentive Compensation: This position is eligible to participate in our annual incentive plan.