Senior Systems Engineer

Infomedia & the Role

Infomedia is a leading global provider of SaaS solutions to the parts and service sector of the automotive industry. Headquartered in Australia, Infomedia has been at the forefront of aftersales system innovation for more than 28 years. Supplying online parts selling systems, sophisticated service selling systems, a range of publications, as well as data analysis and information research for automotive and lubricant industries.

Our software solutions are used each business day by over 220,000 dealership personnel, produced in more than 35 languages and at work in 186 countries. Their powerful search functions and intuitive, user-friendly interface helps boost efficiency, profitability and customer retention for OE Parts and Service Departments.

Role Summary:

As a Senior Systems Engineer at Infomedia Americas, you will be responsible for the design, provisioning, maintenance, and configuration of the systems and network in a majority Windows Server environment. You will be responsible for monitoring the performance of the environment and incident response. You will design and implement network and data center architectures that support our business objectives while ensuring high availability and optimal performance. A strong security mindset is essential with PCI DSS or ISO audit experience being preferred. Expertise in networking, firewall configuration and management, PowerShell scripting, HAProxy or equivalent load balancing solution implementation, will be key in developing and optimizing our IT infrastructure.

Key Responsibilities:

• Design, implement, and maintain Windows Server environments (2012-2022), ensuring their reliability, security, and optimal performance.

• Manage and optimize Active Directory and IIS configurations to support operational requirements.

• Maintain detailed documentation for system designs, configurations, processes, and service records.

• Utilize advanced PowerShell scripting to automate tasks, enhance system functionalities, and troubleshoot issues.

• Configure and manage HAProxy load balancing solutions to ensure high availability and fault tolerance of our applications.

• Ability to design and implement a comprehensive disaster recovery and backup strategy.

• Administer firewall systems, with a preference for experience with PfSense, to protect network integrity and data security.

• Implement and maintain networking solutions that support the organization's connectivity and performance requirements.

• Leverage experience with virtualization technologies such as Proxmox and Hyper-V to optimize resource utilization and infrastructure flexibility.

• Conduct security vulnerability assessments using Tenable and act as a key resource in PCI DSS audits to ensure compliance and mitigate risks.

• Collaborate with cross-functional teams to support IT infrastructure projects, providing expert guidance and technical leadership.

• Lead and mentor junior team members in best practices and technical challenges.

• Ability to participate in a 24/7/365 on call rotation.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or related field. Equivalent work experience is also acceptable.

• Minimum of 5 years' experience as a Systems Engineer or similar role, with a focus on Windows Server environments and network setup and architecture.

• Advanced knowledge of PowerShell scripting.

• Advanced knowledge of firewall management and networking principles.

• Familiarity with virtualization technologies.

• Excellent problem-solving skills and the ability to work independently or as part of a team.

• Strong communication and documentation skills, with the ability to explain complex technical concepts to non-technical stakeholders.

Why Choose Us

As a global leader in our industry, we develop innovatively crafted, data driven cloud software solutions for some of the best and most well-known automotive brands worldwide. The day to day varied work coupled with our relaxed, informal, yet high performing environment are the key things that make our team happy.

Culture and Benefits

We take our team members and service very seriously. We live by our core values of: Accelerating Performance, Driving Innovation & Service, Navigating Global, Steering Locals and Having Fun in the Fast Lane. We work hard but we play hard too. We offer a robust benefits package including paid parental leave, flexible working arrangements, health perks, growth and career development and recognition.

About Infomedia

Infomedia offers its Microcat EPC, Superservice Quoting software, Data & Analytics, and various Data Services as 'turn-key' solutions to our OEM customers and their dealership networks.

• 30 years industry experience

• Established global operations throughout 186 countries in 34 languages

• Our software is used by over 220,000 automotive industry professionals around the world

Individual compensation will be commensurate with the candidate's experience.

Atlanta pay range

$100,000-$136,000 USD