Senior Systems Engineer, Servicenow

Autodesk Inc. San Francisco , CA 94118

Posted 3 months ago

Senior Systems Engineer, ServiceNow

Location: San Francisco, CA- United States

Job ID: 18WD30194

Position Overview

Autodesk's Cloud Infrastructure organization is seeking a highly motivated, Senior Business Systems Engineer (ServiceNow). The ideal candidate will possess experience with web technologies such as Java, Javascript or Python to build software applications on various platforms. Experience with cloud environments, such as AWS implementations.

Responsibilities

  • Design/re-design processes that increase internal customer efficiency while maintaining compliance standards

  • Develop software/configure ServiceNow, integrate other infrastructure systems supporting designed business processes

  • Automate various system tasks/processes that needs to and can be automated

  • Collaborate with other teams in Cloud Infrastructure and beyond to develop scalable, automated processes & solutions

  • Applies independence and creativity to problem solving

  • Author internal documentation to educate internal customers on new/updated processes and record design patterns used

  • Author user stories decomposing solutions designed into discrete deliverables and update status throughout the development lifecycle

  • Perform data collection, analysis, and interpretation to identify process or system gaps for system automation

  • Leads software development features, delivers high quality software on schedule

  • Participate in Business Systems Engineering scrum team, including attending daily stand-ups, bi-weekly sprint planning, bi-weekly demos, and backlog grooming sessions

  • Maintains ongoing communications and awareness of the projects/plans/activities to the rest of the teams

  • Troubleshoot issues with the production services, tools, dependent 3rd party applications

  • Support production services (on-call rotation & escalation contact)

Minimum Qualifications

  • Strong/expert knowledge of the ServiceNow Platform

  • 5 years as software engineer in web technologies using Java, JavaScript or Python

  • Expertise in at two of these languages: Java, Python, JavaScript

  • Experience with frameworks Angular and HTML 5

  • 5 year software engineering experience building applications on platforms such as: ServiceNow, Salesforce, Google Apps, Heroku

  • 5 years Software Development experience with building and calling Web services on Windows (IIS) and Linux (Apache, Tomcat) systems for critical, highly available applications

  • 5 years experience with system configuration and integration for web operations

  • Experience with ITIL processes and ITSM tool platforms

  • In-depth knowledge of Linux operating systems and RDBMS systems

  • Ability to participate in 7/24 on-call rotation to respond to and resolve critical application issues

  • Good organizational skills and the ability the track and prioritize several projects

  • Expertise using source code repositories (Git) and CD/CI tools (Jenkins)

  • Excellent problem-solving skills, along with the ability to work independently, as well as part of a cross-functional global team

  • Experience with cloud environments, such as AWS implementations

  • BS Degree or higher in Information Technology, or Engineering or equivalent professional experience

Preferred Qualifications

  • Windows and Linux system administration certifications

  • Agile/Scrum Certification

  • ITIL Certification

  • Basic knowledge of networking and security concepts

  • Security certifications

About Autodesk

With Autodesk software, you have the power to Make Anything. The future of making is here, bringing with it radical changes in the way things are designed, made, and used. It's disrupting every industry: architecture, engineering, and construction; manufacturing; and media and entertainment. With the right knowledge and tools, this disruption is your opportunity. Our software is used by everyone - from design professionals, engineers and architects to digital artists, students and hobbyists. We constantly explore new ways to integrate all dimensions of diversity across our employees, customers, partners, and communities. Our ultimate goal is to expand opportunities for anyone to imagine, design, and make a better world.

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Evergreen Systems, Inc. will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization.<br /> <br /> Evergreen Systems 22375 Broderick Drive Suite 115 Sterling, VA 20166 Phone: <span class="baec5a81-e4d6-4674-97f3-e9220f0136c1" data-mce-style="white-space: nowrap;" style="white-space: nowrap;"><span class="skype_pnh_container" dir="ltr"><span class="skype_pnh_highlighting_inactive_common" dir="ltr" title="Click to make a low cost call with Skype"><span class="skype_pnh_textarea_span"><span class="skype_pnh_text_span">(571) 262-0979</span></span><span class="skype_pnh_right_span"> </span></span></span><br /> <a data-mce-="" data-mce-style="margin: 0px; border: currentColor; left: 0px; top: 0px; width: 16px; height: 16px; right: 0px; bottom: 0px; overflow: hidden; vertical-align: middle; float: none; display: inline; white-space: nowrap; position: static !important;" href="http://employer.dice.com/jobman/servlet/JobMan?op=2005&filename=8ced3c9f0d841b5df6b7459928ddf707#" style="margin: 0px; border: currentcolor; border-image-source: none; left: 0px; top: 0px; width: 16px; height: 16px; right: 0px; bottom: 0px; overflow: hidden; vertical-align: middle; float: none; display: inline; position: static !important;" title="Call: (571) 262-0979"><img alt="" data-mce-="" data-mce-style="margin: 0px; border: currentColor; left: 0px; top: 0px; width: 16px; height: 16px; right: 0px; bottom: 0px; overflow: hidden; vertical-align: middle; float: none; display: inline; white-space: nowrap; position: static !important;" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAABAAAAAQCAYAAAAf8/9hAAAACXBIWXMAAA7EAAAOxAGVKw4bAAAAIGNIUk0AAHolAACAgwAA+f8AAIDpAAB1MAAA6mAAADqYAAAXb5JfxUYAAAKLSURBVHjadJPfS5NhFMe/21xvuhXRyJAZroiSrJnbRdT7vrAf5HBaK5RABmEEwQIvkpZ/QRcWXdSFw5soKaF0F7qZeLO13mGBDpQsf5CoxVKHOt0Pctp2uvEdrzG/V+c553w/54HnPDIiQiGpPMETABoB2AAYd9MRAMMAvGmX+RcAyAoBVJ7gZQDtABworH4AHWmX+bOMZdkjCoXiUzabvcAwzPSsob5p/VTNY9GcdpnxdmYZ9wJThSCtCr1e/4XjuNPd3d1KjUZzaGbI27ysqzGQoggAsLa1A7ehArrDxfDNr0oBlQB+wmKxbJFEL968SxoamsjkHaPU9l9piUo6A0RE1DG2QCWdASrpDAzJM5kMI8XecdjVxfEl+K9dxFgsgUvvR6HyBKHyBAEATyKLeGSsENuNcqk5kUjEGm7fzcYqr0ClVODl99+YXEvl6+c1amjVe+ahiGGYaUEQKnmeh91uL43rqheixjpdmzCL11er0PcjhrTLvMfUJsyKYUSeyWQ6enp6tgCgrKxsfbP8bB8AdE1G89cOReMAgOv+Cag8QXRNRkXAsDwcDr+am5tLCYKA3t7eo2dG+1vVK/MfpRPtA+MIReMYaKj+/xm9MiICx3EmpVL5wefzFavValis1u1vvHMkdfykCQC0kSGUTo+Ajmnx1dSC7IGD+UUCEYGIwLKsyWazrSeTSSIiMpnNf7Ttz5+ec96fr7/VnE0mk+QfHMzV3WjcKH/4rEr05QGFIA6HY4llWRLPRER+v3/HYrFMFQSIkNra2tVQKJSlfcSyLO0LECFWq3XF6XRGA4HAptTsdrsXeZ6fEHtl+31nAOA4rkUulz/I5XL63dQGgHEAN8Ph8AYA/BsAt4ube4GblQIAAAAASUVORK5CYII=" style="margin: 0px; border: currentcolor; border-image-source: none; left: 0px; top: 0px; width: 16px; height: 16px; right: 0px; bottom: 0px; overflow: hidden; vertical-align: middle; float: none; display: inline; position: static !important;" title="Call: (571) 262-0979" /></a></span> Web: http://www.evergreensys.com</div> </div> Evergreen Systems San Francisco CA

Senior Systems Engineer, Servicenow

Autodesk Inc.