Delta Air Lines, Inc. Atlanta , GA 30301
Posted 1 week ago
How you'll help us Keep Climbing (overview & key responsibilities)
The Systems Engineer serves as a liaison between Delta and 3rd party suppliers, requiring some high-level technical understanding of IT compute, storage, network, etc. Delta has two primary out-sourced vendors supporting the z/OS and z/TPF platforms but has multi-tiered applications that span multiple data centers. This position is more of a process leadership role, rather than a "hands on" technical role.
Oversee the IT processes supporting the infrastructure and application systems
Coordinate between internal and external teams to facilitate the maintenance, support and project work associated with Delta's IT platforms.
Ability to work with multiple IT processes including but not limited to; change control, incident management, problem management, project management, etc.
Analyze requests for completeness and clarity
Open Service Now requests as need
Coordinate resources for validations as required
Collaborate with impacted teams via meetings and written communications.
Ability to hold 3rd party vendors accountable
Provides on-call support to restore production services during incidents
Benefits and Perks to Help You Keep Climbing
WHY YOU'LL LOVE DELTA!
Our culture is rooted in a shared dedication to living our values - Honesty, Integrity, Respect, Perseverance, and Servant Leadership - every day, in everything we do. Exploring a career at Delta gives you a chance to see the world while providing great benefits to help you keep climbing along the way:
Competitive salary, performance incentives, industry-leading profit sharing, and 401(k) with generous direct contribution and company match
Paid time off including vacation, holidays, and paid personal time
Comprehensive health benefits including medical, dental, vision, short/long term disability and life benefits
Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health counseling
Domestic and International (standby) Flight privileges for employees and eligible family members
Career development programs to achieve your long-term career goals
Access to over 500 discounts, specialty savings and voluntary benefits through Deltaperks such as car and hotel rentals and auto/homeowners/pet insurances
What you need to succeed (minimum qualifications)
6 + years of experience required as a mainframe z/OS systems programmer
Strong leadership and communication skills
Ability to work with 3rd party suppliers
Engagement owner to drive tasks and issues to resolution
Self-motivated
Ability to keep others accountable and on task
Consistently prioritizes safety and security of self, others, and personal data.
Embraces diverse people, thinking, and styles.
Possesses a high school diploma, GED, or high school equivalency.
Is at least 18 years of age and has authorization to work in the United States.
What will give you a competitive edge (preferred qualifications)
Delta Air Lines, Inc.