Senior Systems Engineer

Infomedia & the role:

Infomedia is a leading global provider of SaaS and DaaS solutions to automotive industry. Headquartered in Australia, Infomedia has been at the forefront of vehicle and customer lifecycle system innovation for more than 30 years. We develop online parts selling systems, service quoting and inspection solutions, data analysis, predictive marketing and eCommerce solutions to help our OEM and Dealer customers grow sales and elevate customer experience.

Our data-driven software solutions are used each business day by over 250,000 dealership personnel, to manage the vehicle and customer lifecycle - they are produced in more than 40 languages and at work in 186 countries. Their powerful search functions and intuitive, user-friendly interface helps boost efficiency, profitability and customer retention for OEM Parts and Service Departments.

Role Summary:

As a Senior Systems Engineer at Infomedia Americas, you will be responsible for the design, provisioning, maintenance, and configuration of the systems and network in a majority Windows Server environment. You will be responsible for monitoring the performance of the environment and incident response. You will design and implement network and data center architectures that support our business objectives while ensuring high availability and optimal performance. A strong security mindset is essential with PCI DSS or ISO audit experience being preferred. Expertise in networking, firewall configuration and management, PowerShell scripting, HAProxy or equivalent load balancing solution implementation, will be key in developing and optimizing our IT infrastructure.

Key Responsibilities:

• implement, and maintain Windows Server environments (2012-2022), ensuring their reliability, security, and optimal performance.
• and optimize Active Directory and IIS configurations to support operational requirements.
• detailed documentation for system designs, configurations, processes, and service records.
• advanced PowerShell scripting to automate tasks, enhance system functionalities, and troubleshoot issues.
• and manage HAProxy load balancing solutions to ensure high availability and fault tolerance of our applications.
• to design and implement a comprehensive disaster recovery and backup strategy.
• firewall systems, with a preference for experience with PfSense, to protect network integrity and data security.
• and maintain networking solutions that support the organization's connectivity and performance requirements.
• experience with virtualization technologies such as Proxmox and Hyper-V to optimize resource utilization and infrastructure flexibility.
• security vulnerability assessments using Tenable and act as a key resource in PCI DSS audits to ensure compliance and mitigate risks.
• with cross-functional teams to support IT infrastructure projects, providing expert guidance and technical leadership.
• and mentor junior team members in best practices and technical challenges.
• to participate in a 24/7/365 on call rotation.

Qualifications:

• degree in Computer Science, Information Technology, or related field. Equivalent work experience is also acceptable.
• of 5 years' experience as a Systems Engineer or similar role, with a focus on Windows Server environments and network setup and architecture.
• knowledge of PowerShell scripting.
• knowledge of firewall management and networking principles.
• with virtualization technologies.
• problem-solving skills and the ability to work independently or as part of a team.
• communication and documentation skills, with the ability to explain complex technical concepts to non-technical stakeholders.