Senior Systems Engineer

Career Title: Senior Systems Engineer

Department: Information Technology

Salary Hiring Range: $105,000-128,000 annually (paid bi-weekly)

NOTE: Competitive salary commensurate with experience

FLSA: Exempt

Note: Union dues are 1.44% of your bi-weekly paycheck

Career Summary:

The Senior Systems Engineer is responsible for providing solution development, product deployment, and technical support services for the Enterprises' technology hardware, software, and SaaS portfolio of solutions. Staff member will manage the Enterprise Azure cloud and on-premises authentication to include SSO configurations, ensure staff resources are in compliance with ANA standards, monitor and report on ANA endpoint services to include Microsoft365, endpoint security, and OS/application patch status. Staff member will support operational and infrastructure architect tasking while providing first responder duties. The Senior Systems Engineer will recommend/implement process improvement opportunities in support of enhanced staff services and security to Enterprise resources.

Key Responsibilities:

• Provide technical guidance and solution mitigation in support of ANA's ITSM ticketing system and its associated service requests as directed, includes first responder duties in the support of onsite hardware and services (networking, access points, conferencing equipment, etc.).

• Accountable for the Microsoft Azure and Active Directory service stack to include support of role-based access control requests, distribution and security container oversight, and SSO configurations.

• Manage the deployment and patching of endpoint operating systems and applications through use of approved ANA IT tools to include Microsoft Azure Update manager and mobility management (EMM Intune) services.

• Proactive in the research, enhancement, and/or deployment of products and services based on the Association's business and technical requirements.\

• Creation and publishing of monthly reports in support of application licensing, endpoint antivirus management, and endpoint OS and application patching.

• Perform other duties as assigned.

Education:

• Bachelor's Degree and five (5) to seven (7) years specific IT-support experience OR ten (10) years IT-specific support and operations experience.

Related Work Experience:

• 5+ years implementing and supporting Azure and Active Directory workstation environments and the Microsoft 365 portfolio of products.

• 5+ years managing Microsoft OS and software applications to include deployment, patching, and monitoring of endpoint services.

• 5+ years of experience in implementation and supporting Microsoft Windows 10

• 5+ years working with IT and business stakeholders in research, planning, training, and deployment of enterprise grade applications.

• 5+ years working with Microsoft Virtual Desktop Infrastructure (VDI).

• Experience working with Cisco & Meraki networking components and services

• Experience managing security appliances to include Web Application Firewalls

• Experience with implementing and supporting Azure based services & technologies

Preferred Skills and Experience

• Knowledgeable in managing a mid-large size technology portfolio.

• Strong security focus around best practices for endpoint management.

• Strong organizational, planning and prioritization skills.

• Strong analytical and problem-solving skills.

• Excellent verbal, written communication, presentation, and interpersonal skills.

• Vendor management in support of purchasing and invoicing experience.

Work Schedule:

Hybrid employees must work a minimum of 20% in the office.

Location:

Our main office is located at: 8515 Georgia Ave., Suite 400, Silver Spring, MD 20910

Learn more about the American Nurses Association Enterprise:

https://www.nursingworld.org/ana-enterprise-jobs/

https://www.linkedin.com/company/american-nurses-association

The American Nurses Association Enterprise:

Founded in 1896, The ANA Enterprise is the family of non-profit companies that comprise the American Nurses Association: the American Nurses Association (ANA), the American Nurses Credentialing Center (ANCC), and the American Nurses Foundation. The ANA Enterprise leverages the combined strength of each to drive excellence in practice and ensure nurses' voices and vision are recognized by policy leaders, industry influencers, and employers.

Equal Opportunity Employer:

The ANA is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.