At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-performing solutions. We offer cloud, Linux, middleware, storage, and virtualization technologies, together with award-winning global customer support, consulting, and implementation services. Red Hat is a rapidly growing company supporting more than 90% of Fortune 500 companies.
The Red Hat Customer Experience and Engagement (CEE) team is looking for a Senior Systems Administrator to join our Products and Technologies (PnT) Developer Operations System Operations team in Westford, MA, or Raleigh, NC. In this role, you will work as part of a globally distributed team across Red Hat to deliver infrastructure and service monitoring. You will implement service-level indicators (SLIs) and service-level objectives (SLOs) based on interactions with internal customers. As a Senior Systems Administrator, you will be part of the monitoring team tasked with designing and implementing monitoring standards across Red Hat's internal customer zero infrastructure that is used to build and release Red Hat's outstanding open source software. You'll get the opportunity to work as part of a team of passionate administrators and engineers in creating a sustainable monitoring and logging solution for our innovative technologies.
Primary job responsibilities
Help champion the vision and standards for monitoring across team and infrastructure environments
Create infrastructure monitoring of scale that provides health and uptime insights to a global operations team
Maintain tooling and telemetry for operations teams to facilitate the balancing of their signal-to-noise ratios
Collaborate with internal teams providing supporting services to Red Hat customers as a reference model
Work in a geographically distributed team
Work with upstream communities engaged with Red Hat in the creation of our solutions
Work with stakeholders to ensure solutions meet their requirements
Participate in monthly maintenance windows
Participate in an on-call rotation
3+ years of experience maintaining Linux operating system installations, configurations, and upgrades
Experience deploying and maintaining Zabbix servers and proxies
Solid data warehousing skills
Familiarity with Prometheus and Prometheus exporters
Experience logging data to Splunk and ELK
Solid written and verbal communication skills in English
Ability to deploy services into Red Hat OpenShift
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.
Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.
Red Hat Inc.