Senior Systems Administrator - Deloitte Greenhouse

Deloitte & Touche L.L.P. San Jose , CA 95111

Posted Yesterday

Deloitte is one of the leading professional services organizations in the United States specializing in audit, tax, consulting, and financial advisory services with clients in more than 20 industries. We provide powerful business solutions to some of the world's most well-known and respected companies, including more than 75 percent of the Fortune 100.

At Deloitte, you can have a rewarding career on every level. In addition to challenging and meaningful work, you'll have the chance to give back to your community, make a positive impact on the environment, participate in a range of diversity and inclusion initiatives, and get the support, coaching, and training it takes to advance your career. Our commitment to individual choice lets you customize everything from your career path to your educational opportunities to your benefits. And our culture of innovation means your ideas on how to improve our business and your clients' will be heard.

Visit www.deloitte.com/us/careers to learn more about our culture, benefits, and opportunities.

Deloitte Services LP includes internal support areas such as Marketing and Communications, Human Resources/Talent, Information Technology, Facilities Management, and Financial Support Services.

Senior Systems Administrator - Deloitte Greenhouse

Are you passionate about technology and interested in joining a community of collaborative colleagues who respectfully and courageously seek to challenge the status quo? If so, read on to learn more about an exciting opportunity with Deloitte's Information Technology Services (ITS). We are insatiably curious and life-long learners focused on technology and innovation.

Work you'll do

The Deloitte Greenhouse is designed as a place for cultivation and growing of ideas, of relationships and of opportunities. The Deloitte Greenhouse is an advanced, immersive environment designed to accelerate breakthroughs. Greenhouses use innovative technologies such as touch screen displays, lighting and sound combined with behavioral methods, analytics and experienced facilitation to create an experience that can bring about extraordinary results for clients.

The Senior Systems Administrator's primary responsibility is to support client engagement teams by ensuring technology needs are planned for, setup, tested and supported throughout Greenhouse labs.

Responsible for all aspects of systems availability, setup and training. Additionally, you will also provide support for Greenhouse applications and systems which includes problem-solving of technology issues, configuration, and implementation efforts for large complex projects with an emphasis in operational excellence and continuous improvement of related processes and procedures.

Primary work will occur during work days, with some evenings, nights and weekend possible.

Plans, documents procedures, and coordinates systems software and hardware activities with local and remote team members.

Flexibility to work in a dynamic, fast paced environment with rapid technology changes and complex customer demands.

The team

The Greenhouse IT support team plays a critical role in the facilitation of technology in Greenhouse lab sessions. Support teams ensures that lab sessions are successful using the technology and provide a "trusted technical advisor" relationship with Greenhouse facilitation teams, creating breakthrough experiences for our clients.

Information Technology Services (ITS) helps power Deloitte's success. ITS is the engine that drives Deloitte, which serves many of the world's largest, most respected organizations. We develop and deploy cutting-edge internal and go-to-market solutions that help Deloitte operate effectively and lead in the market. Our reputation is built on a tradition of delivering with excellence.

The ~2,200 professionals in ITS deliver services including:

  • Security, risk & compliance

  • Technology support

  • Infrastructure

  • Applications

  • Relationship management

  • Strategy

  • Deployment

  • PMO

  • Financials

  • Communications

Technology & Infrastructure

The Technology and Infrastructure Organization works together to transform how ITS deploys technologies and services that meet the dynamic needs of Deloitte professionals and help increase their productivity.

Service lines:

  • Unified Communications

  • Infrastructure Operations

  • Office of Technology and Infrastructure

  • Service Management

  • Solutions Delivery

  • Technology Support Services

  • Visual Technology and Solutions

  • Cloud Solutions Center

Qualifications

Required:

  • Due to the scope of the responsibilities, 3+ years of relevant technology and working experience is required to ensure tasks are completed with minimal supervision.

  • Experience in the development of operational procedures and aptitude to develop performance measures to quantify service performance.

  • Demonstrates a client-service attitude and aptitude.

  • Experience with technologies including, but not limited to, networking, Windows, Apple IOS, Crestron systems, Smart Displays, and other in-room technologies as specified by the Greenhouse team.

  • Working knowledge of ITIL and ITSM.

  • Ability to follow standards, processes, and procedures within the scope of T&I Visual Technologies teams.

  • Ability to effectively communicate in both written and verbal formats to all levels within the organizations as well as communicate directly with customers on new projects and / or issues with Greenhouse systems.

  • Strong time management skills.

  • Experience fostering a cooperative environment with an entire project team. This resource is viewed as a "team player", who understands the culture and how to be effective in it.

Education:

  • Bachelor's Degree in IT-related field preferred.

Travel Requirements:

  • Minimal

How you'll grow

At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career. Explore Deloitte University, The Leadership Center.

Benefits

At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.

Deloitte's culture

Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte.

Corporate citizenship

Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte's impact on the world.

Recruiter tips

We want job seekers exploring opportunities at Deloitte to feel prepared and confident. To help you with your interview, we suggest that you do your research: know some background about the organization and the business area you're applying to. Check out recruiting tips from Deloitte professionals.

Requisition code: E18SJOSASCSH122-ITL4


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Senior Systems Administrator - Deloitte Greenhouse

Deloitte & Touche L.L.P.