Senior System Engineer - MSP Experience Desired

Job Description Job Description Headline: MSP Hero Wanted Tackle Diverse Tech Challenges & Drive Client Success Intro:

Are you a seasoned MSP warrior thirsting for variety and growth? Do you thrive on dissecting complex IT puzzles and guiding your team to victory? We've got an epic quest for you Join our high-octane crew and conquer a vast landscape of technical challenges across hardware, software, and networking.

Be the mentor, the tech wizard, the client champion – and leave your mark on every project. Travel: Minimal, mostly local with occasional regional treks. Compensation: Generous base performance-driven bonuses (heroes deserve rewards) MSP Must-Haves: 4 years of experience slaying beasts in:

Microsoft 365: InTune, AutoPilot – your domain Azure: AD/Hybrid AD, Servers, Storage, Networking (VPNs are your playground) Disaster Recovery:

Azure, Datto, Veeam – got your back Firewalls: SonicWall, Fortinet, Cisco – shields up Network Gear: Switches, Routers, Wireless – maestro of the wires Virtualization:

VMWare & Hyper-V – bend VMs to your will Cloud: Azure master, AWS/GCP a plus – the more clouds, the merrier Windows Server 2016-2022: AD, DNS, DHCP – server whisperer Microsoft Management:

MMC, PowerShell – scripting your way to glory Endpoint OSes: Windows, Mac, iOS, Android – all devices tremble before you VoIP Systems – keep the communication channels humming Cybersecurity Arsenal: EDR, XDR, SASE, ZTNA – protect with the latest Bonus Loot:

Network Security SQL MCSE – Azure Solutions Architect: badges of honor Compliance Champ: HIPAA, CMMC, HITRUST – keep clients squeaky clean The Hero Code: Take initiative:

Charge headfirst into client needs and project challenges. Discipline & Order: Structure and schedules are your weapons against chaos.

IT Strategy Architect: Bridge the gap between tech and business goals. Client Crisis Manager:

Emergencies are your battle cry, not your kryptonite. Project Pathfinder: Scope, define, build, conquer – you're the master planner.

Communication Captain: Speak tech to execs, clients, and your team (fluently). Multi-Location Network Master: Monitor, tune, upgrade, troubleshoot – like a network ninja Client Champion:

Customer satisfaction is your ultimate trophy. Your Growth Path: Become a project management guru, leadership legend, and multi-dimensional problem-solving extraordinaire.

Immerse yourself in "big ideas" and craft elegant solutions for complex client challenges. Tech Toolbox: Microsoft 365, Azure, Teams, Kaseya stack, and a cyber-arsenal at your fingertips.

Join the Quest If you're a battle-hardened MSP warrior ready to conquer new challenges and propel your career, this is your call to arms Apply now and let's vanquish those tech dragons together Plus, dragons love tacos (iykyk) Company Description USM TECHNOLOGY provides complete IT Support/Managed Services, Cloud Solutions, Cybersecurity, and Integrated Technology services for small to medium-sized businesses across Texas. ​ Your Colleagues In this role, you will work with a tight-knit team of professionals focused on creating an exceptional customer service experience for our U.S.-based clients. Our team has fun solving customer issues, sharing their knowledge, and encouraging each other to deepen their technical knowledge.

The 'right fit' candidate is a lifelong learner who genuinely enjoys helping people.

They will find our company an exciting place to grow and a wonderful place to call home. USM's Values We live our values every day. We hire and reward our staff based on our core values.

They are an integral part of our company's DNA. True Grit Our team is dedicated to following through on ALL our commitments, particularly when an issue becomes complex or challenging. Embrace Change As business and technology rapidly evolve, our team adapts, and we welcome the opportunity to assist our clients in leveraging these changes to improve and grow.

Active Empathy In the event of a technical issue, our team is committed to understanding its impact on our clients and quickly taking the necessary action to resolve it. Repeatable Quality We recognize that consistently delivering quality IT services and support is the key to a productive IT network. Technology is Transformative We are committed to the idea that technology has the potential to improve business growth and efficiency radically, and we take great pride in helping our clients maximize their technology investments. Company Description USM TECHNOLOGY provides complete IT Support/Managed Services, Cloud Solutions, Cybersecurity, and Integrated Technology services for small to medium-sized businesses across Texas. ​

Your Colleagues

In this role, you will work with a tight-knit team of professionals focused on creating an exceptional customer service experience for our U.S.-based clients. Our team has fun solving customer issues, sharing their knowledge, and encouraging each other to deepen their technical knowledge.

The 'right fit' candidate is a lifelong learner who genuinely enjoys helping people.

They will find our company an exciting place to grow and a wonderful place to call home.

USM's Values

We live our values every day. We hire and reward our staff based on our core values.

They are an integral part of our company's DNA.

True Grit

Our team is dedicated to following through on ALL our commitments, particularly when an issue becomes complex or challenging.

Embrace Change

As business and technology rapidly evolve, our team adapts, and we welcome the opportunity to assist our clients in leveraging these changes to improve and grow.

Active Empathy

In the event of a technical issue, our team is committed to understanding its impact on our clients and quickly taking the necessary action to resolve it.

Repeatable Quality

We recognize that consistently delivering quality IT services and support is the key to a productive IT network.

Technology is Transformative

We are committed to the idea that technology has the potential to improve business growth and efficiency radically, and we take great pride in helping our clients maximize their technology investments.