Senior Support Specialist, Grade F

About Hofstra

Hofstra University is nationally ranked and recognized as Long Island's largest private university located in Hempstead, N.Y. When you work at Hofstra, you join a team of talented professionals committed to preparing students for the challenges of tomorrow, in an environment that cultivates learning through the free and open exchange of ideas for the betterment of humankind. The work we do at Hofstra supports the education and well-being of our students, and the workforce of the future. While working towards this mission, employees can take advantage of many enriching experiences on campus. Whether it's a lunchtime lecture, a Division I NCAA athletics game, a musical concert, a theatre performance, or a visit to one of our two accredited museums, there is always something exciting to do at Hofstra. Enjoy the ease of going to the fitness center, taking a swim, or grabbing a bite to eat without having to leave our beautiful campus! Hofstra University is dedicated to recruiting and retaining a highly qualified and diverse academic community of students, faculty, staff, and administrators respectful of the contributions and dignity of each of its members. We especially encourage women, people of color, members of the LGBTQ+ community, veterans, and people with disabilities to apply.

Position Title Senior Support Specialist, Grade F Position Number 899935 School/Division School of Education Department Full-Time or Part-Time Full-Time Description

Reporting to the Assistant Dean, School of Education, the Senior Support Specialist performs a full range of secretarial duties supporting senior leadership in the Dean's office.

Responsibilities include but are not limited to the following:

• Provides reception and secretarial support to the Hofstra University School of Education Dean's Office.

• Handles all aspects of departmental mail including receiving, sorting, and distributing mail.

• Assists with the supervision of student assistants for the Dean's Office.

• Assists with maintenance of student files in computer database.

• Assists with maintenance of the Dean's Office budget including tracking travel reimbursements, supply orders, subscription payments, and credit card statements.

• Assists with the intake and tracking of all certification-related paperwork, institutional recommendation forms, out of state verification forms, and graduate petitions.

• Inputs all student exams in Ellucian Banner and maintains up-to-date binders of all certification exams.

• Assists with facilitation of the Information Retrieval Exam for both undergraduate and graduate students.

• Ensures all graduating students have applied for graduation and certification.

• Collaborates with the Registrar and Office of Institutional Research on Title II reports, ensuring accuracy of program completers and enrolled students.

• May perform other assigned duties not specifically identified above but which require the same degree of skill and are normally included within the above job description.

Hours: Monday through Friday 9am to 5pm.

Subject to bumping.

Qualifications

• Excellent personal skills, phone and communication skills required.

• Must be detail oriented, self-motivated, and well organized.

• Must possess the ability to handle confidential and sensitive information with discretion.

• Must possess the ability to prioritize multiple tasks, in a fast-paced, deadline-driven environment.

• Proficiency with Microsoft Office products, including Microsoft Word, Excel, and Outlook.

Preferred Qualifications

• Knowledge of Ellucian Banner preferred.

Special Instructions Deadline Open Until Filled Date Posted 04/01/2024 EEO Statement

Hofstra University is an equal opportunity employer, committed to fostering diversity in its faculty, administrative staff and student body, and encourages applications from the entire spectrum of a diverse community.

Salary/Salary Range $49,111

Additional Information

Hofstra University provides the above salary* as a good faith estimate of the starting pay range which considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and education. In addition to the salary offered, we offer a collegial and inclusive culture, and a benefits program which includes generous paid time off, paid holidays, tuition remission for employees and eligible dependents, and a retirement plan with University contributions.

• Salary ranges indicated for positions covered under a Collective Bargaining Agreement are in accordance with the CBA.