Senior Supply Chain Program Manager

Microsoft Corporation Redmond , WA 98053

Posted 3 months ago

The Capacity Supply Chain and Provisioning (CSCP) group is an exciting and fast evolving group within Microsoft whose vision is to empower customers to achieve more by delivering cloud capacity differentiated at scale. The organization is responsible for planning, delivery and provision of all data centers globally powering Microsoft cloud properties. CSCP supports over 200 online businesses including Bing, O365, OneDrive, Xbox and Windows Azure branded services.

Cloud Sourcing and Supply Chain (CSSC) organization within CSCP manages sourcing and supply of IT hardware for the data centers. Well-defined and executed sourcing and supply chain management ensures reliable on-time performance, optimized cost, prevents urgent and unplanned investments, and provides accurate and timely information across the supply base and internally across the infrastructure organization. Our focus is on smart growth, high efficiency, and delivering a trusted experience to customers and partners worldwide. We are looking for a passionate, high energy supply chain professional to help build create sustainable advantage through supply chain.

The role of Senior Supply Chain Program Manager will be responsible for driving cross-functional projects and business initiatives for Supply Chain Operations Team (SCOM) and across Cloud Sourcing & Supply Chain CSSC).

  • Strong verbal and written communication, interpersonal, and organizational skills.

  • Experience leading cross-functional initiatives with key stakeholders ex: Finance, Operations, Planning and Sourcing functions.

  • Ability to lead in ambiguous situations, and deal effectively with conflicting priorities and changes

  • Strong analytical skills and knowledge in root cause analysis/problem solving and the ability to implement and drive corrective actions and efficiencies in a matrix environment

  • Customer driven and strong attention to detail

  • Strong track record of achieving operational goals and targets

  • Proven capabilities in operating in a growing, fast-paced, results-oriented environment

  • Distinctive problem-solving leadership and analytical thinking for continuous improvement

  • Strong influencing skills and ability to build relationships across multiple layers in the organization

  • Strong leadership skills and growth mindset in leading a team

  • Excellent communication and synthesizing skills of both written and verbal

  • Familiar with business tools (e.g. word, excel modeling, power point slides) and able to generate quality outputs

Basic Qualifications:

  • 5 years' experience in supply chain, business consulting, program management, manufacturing or operations planning

  • Bachelor's degree in industrial engineering, Operations Management, Supply Chain, or a related technical degree.

Preferred Qualifications:

  • Minimum of 10+ years' consulting and/or information technologies in a supply chain supporting of hardware or software

  • MBA preferred

  • Experience in project or program management with proven track record of successfully setting up and executing supply chain operational processes

  • Experience in working with global and cross-functional internal and external teams in a fast-paced environment

  • Experience in leading cross functional teams for supply chain operations

  • Cloud / high tech supply chain experience is a plus

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

In this role, you will be reporting to the Sr. Director of Azure Cloud Supply Chain Operations on assigned key projects and business initiatives. The primary focus will be on process improvements driving operational excellence as well as some operational assignments.

  • Drive cross-functional process improvements with key stakeholders

  • Drive projects and workstreams for assigned strategic initiatives

  • Represent SCOM leadership team in various forums and work with the teams on actions and deliverables

  • Coordinate with Project Managers, Engineering, and Suppliers to establish and ensure all requirements for fulfillment are met

  • Interface with demand planning, deployment, sourcing, logistics, data center operations and engineering to build processes, drive optimization, garner supply chain efficiencies and improve delivery performance

  • Lead key strategic initiatives for the organization along with a project team / cross functional team

  • Collection, synthesis, and communication of analytics and insights to drive strategies and decision making for executives

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Senior Supply Chain Program Manager

Microsoft Corporation