Provides direct support to the administration, purchasing, tracking and monitoring of assets in the Charter 3PL Regional Hub environment. Provides critical data and input to the planning, coordinating, distribution, and accurate accounting of all assigned CPE and material. Provides multiple layers of support to internal and external customers in material and support item acquisitions and management.
MAJOR DUTIES AND RESPONSIBILITIES
Actively and consistently supports all efforts to simplify and enhance the customer experience.
Creates Ariba Purchase Orders in support of Hub operations and other internal customer requirements as assigned.
Executes JDE and Ariba receiving for materials, CPE, internal, and external operational support.
Interfaces with Purchasing Dept. in resolving purchase order discrepancies, including purchase order corrections, and maintains the direct handling responsibility for freight claims.
Assists in mitigating and correcting ordering errors by internal customers as well as administering the maintenance of the materials ordering platform.
Executes multiple functions required to establish new parts, deplete former versions, and to address excess and obsolete inventories.
Regularly interfaces with Field Operations and Construction personnel in order prioritization and fulfillment matters.
Handles special product order execution through to Field Operations.
Assists in cycle count timely completion and performs related discrepancy research.
Prepares and directs inter-branch transfer shipping and receiving within JDE.
Provides resolution of material issues, validation to SCORE, and builds / maintains daily transactional packages.
Directs non-standard refurbishment shipments, monitors returned finished products.
Performs other associated duties as assigned
Skills/Abilities and Knowledge
Ability to read, write, speak and understand English
Ability to mulit-task
Strong attention to detail
Ability to follow directions and follow fundamental concepts
Advanced level knowledge in supply chain/inventory concepts
High School Diploma or equivalent or equivalent work experience
Related Work Experience Number of Years
Warehouse environment experience 3
Warehouse management systems experience 1-2
Cable products and services experience 1-3
Exposure to dust, fluctuating indoor temperatures, and periodic high noise levels