Senior Supervisor, Print And Mail Operations

Conduent Incorporated Erlanger , KY 41018

Posted 3 weeks ago

About Conduent:

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Job Description:

Senior Supervisor, Print and Mail Operations

Are you a dynamic leader with a track record of optimizing print and mail operations for efficiency and accuracy?

Can you demonstrate your ability to drive continuous improvement in fast-paced document processing environment while maintaining the highest standards of quality?

About the Role:

As a Senior Supervisor in our Print and Mail Operations, you will lead critical functions involved in manufacturing and mailing client documents. Your role is instrumental in ensuring the efficient and accurate processing of documents for our clients.

Responsibilities:

  • Lead and manage print and mailroom operations, including operating equipment for document production and mailing.

  • Analyze data, generate reports, and provide recommendations for process improvement.

  • Supervise and provide guidance to a team of employees, focusing on quality, efficiency, and productivity.

  • Collaborate with internal departments to ensure timely and accurate document processing.

  • Resolve complex issues and provide support for HR-related matters.

  • Oversee employee recruitment, training, performance evaluations, and management.

  • Assign and manage staff to meet Service Level Agreements and optimize operational performance.

  • Continuously assess operational metrics and implement improvements.

Requirements:

  • Minimum of 2 years of supervisory experience in a print and mail environment.

  • Proficiency in MS Office, including Excel, for data analysis and reporting.

  • Strong problem-solving skills to address unique challenges.

  • Familiarity with print and mail equipment and processes.

  • Knowledge of document manufacturing and mailing regulations and best practices.

Working Conditions:

  • Onsite work in a facility dedicated to print and mail operations.

  • Flexible working hours to accommodate operational demands.

Flexible Working

At Conduent, we want you to be yourself. We recognize that everyone is different and that how people want to work and deliver at their best is different for everyone too.

In this role, you can expect the following working conditions:

  • Onsite work: Work in our local office, receiving personal coaching and leadership so that you can provide the best support to our clients and help you grow in your career.

  • Flexible Working Hours: Flex the times you work during the day, allowing you to balance your home life and work when you are the most productive.

Working For You

Perks and rewards designed for you:

  • Health and Welfare Benefits: Our health and welfare benefits can be tailored to fit you and your family's needs and start on the first day of employment.

  • Retirement Savings: We will support you as you save for your future.

  • Employee Discounts: We offer you access to a vast selection of global, national, and local discounts on merchandise, services, travel, and more.

  • Career Growth Opportunities: We help you thrive, so together, we can grow. We provide opportunities to advance your career with a vast portfolio of businesses and a global footprint.

  • Paid Training: Earn while you learn and continue to grow with access to award-winning learning platforms throughout your Conduent career.

  • Paid time off: We provide attractive paid time off packages designed for you to enjoy your life away from work.

  • Great Work Environment: We are proud of our award-winning culture and the recognition we've received for our diversity efforts.

Join Us

At Conduent, we are one team, one mission. We understand that our success is directly related to the success of our associates. We strive to create a culture where you can:

Bring your authentic self to work

Grow and thrive, both personally and professionally

Make a difference with our clients, in our communities, and with the millions of people we support.

When you join Conduent, you are engaged in creating the future - both our company's and your own. With more than 60,000 associates across 24 countries, we will provide you with the opportunity to grow with a team of people who will challenge and inspire you to be the best!

Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $55,595 - $72,000

Closing:

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the "Submit" button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form. You may also click here to access Conduent's ADAAA Accommodation Policy.

At Conduent, we value the health and safety of our associates, their families and our community. Under our current protocols, we do not require vaccination against COVID for most of our US jobs, but may require you to provide your COVID vaccination status, where legally permissible.


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Senior Supervisor, Print And Mail Operations

Conduent Incorporated