Senior Supervisor Of Operations

American Water Company Huntington , WV 25706

Posted 2 months ago

Founded in 1886, American Water is the largest and most geographically diverse publicly traded U.S. water and wastewater utility company. With headquarters in Camden, NJ, the company employs over 7,000 dedicated professionals who provide regulated and market-based drinking water, wastewater and other related services to an estimated 15 million people in 46 states. To learn more about American Water and additional career opportunities, visit

Primary Role

  • Supervises the day-to-day water and wastewater operations in accordance with Company policies and procedures and all applicable governmental laws and regulations.

Key Accountabilities

  • Supervise and coordinate regional construction, operations, and maintenance within established budget limitations. (10%)

  • Assures policies, procedures, programs and performance are adhered to ensure the continuing and increasing operational efficiency, effectiveness, and profitability. (10%)

  • Train and develop personnel in proper operational integrity (quality, environment, reliability, health, safety, security, etc.) is maintained. (10%) Obtains all required permits, licenses, rights of way, etc. required for proper compliance. (10%)

  • May be involved in customer service related issues. (10%)

  • Implement and foster the coaching and development of employees, including idea generation, within respective functional areas. (10%)

  • Support the Business Development function in the operational analysis pricing and integration of water and wastewater business opportunities in both the regulated and non-regulated markets.

  • Supports manger to ensure effective people management policies and practices are developed and implemented (e.g., time and attendance, workforce management, etc.) and ensure resources are developed and deployed appropriately.

  • Continue to reinforce the importance of developing a diverse workforce.

  • Work collaboratively with other functional leads to mitigate business risks.

  • Implement effective communications at all levels of our operations.

  • Provide effective leadership that will enhance our abilities to be flexible to changing business environments.

  • Contribute to effective communication by listening and providing constructive feedback; supporting the creation of an open and honest work environment; cascading and sharing knowledge and information relevant to other members of the team and colleagues across the business. (40%)


  • Knowledge of the regulated water business and the regulations impacting the business.

  • Knowledge of process and operational areas.



  • Minimum 2-5 years experience in operations.


  • Bachelors or equivalent experience.

Work Environment

  • Indoor and outdoor environment. 24/7 operations

Travel Requirements

  • Local and occasional regional travel



  • State license preferred. Must possess valid drivers license.

  • Certifications/Training in Safety preferred.

  • Minimum of a WV Operators WD license or better (Class 1-4), or the ability to obtain a license within one year of hire.

Physical/Cognitive Requirements:

  • Ability to sit, stand, bend, and walk for long periods of time.

  • Must be physically able to perform the essential functions of the job..

  • Occassional hands on work required.


  • Prioritizes & Role Models Safety

  • Self-Awareness

  • Develops Talent

  • Plans, Aligns, & Directs

  • Drives Engagement

  • Decision Quality

Join American Water...We Keep Life Flowing

American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because he or she is an individual with a disability, protected veteran or other status protected by federal, state, and local laws.

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Senior Supervisor Of Operations

American Water Company