Senior Student Success Coach

Who We Are:

We are a diverse open-access college that fuels Indiana's economy through excellence in teaching and proactive engagement with industry and community partners, embedded in a culture of innovation that empowers all students to learn and succeed. We are "higher education at the speed of life!"

Our Values:

Empathy: We stand with our students, partners, and communities.

Integrity: We treat all with dignity and respect.

Accountability: We deliver on our commitments.

Agility: We innovate, iterate, and transform.

Connectivity: We connect with partners to strengthen communities and ensure student success for all.

Senior Student Success Coaches play a pivotal role in supporting the academic,

personal, and professional development of students. Coaches work closely with

individuals or groups to help them overcome challenges, set goals, and achieve success throughout their educational journey. This position requires a strong commitment to holistic student success, excellent communication skills, and the ability to provide guidance and coaching effectively.

Responsibilities:

● Provide individualized coaching sessions to students to assess their needs, set academic and personal goals, and develop action plans for success.

● Conduct regular check-ins with students to monitor progress, offer support, and adjust strategies as needed.

● Serve as a resource and advocate for students, connecting them with campus

resources and support services such as tutoring, counseling, and career coaching.

● Assist students in developing study skills, time management techniques, and

effective learning strategies to enhance academic performance.

● Collaborate with faculty, staff, and administrators to identify students who may benefit from additional support and coordinate interventions as necessary.

● Organize and facilitate events, workshops, seminars, and other educational

programs focused on student success topics such as goal setting, resilience, and self-care.

● Assist students in understanding and navigating college policies and procedures including but not limited to academic monitoring, student academic progress and students wishing to return to Ivy Tech.

● Maintain accurate records of student interactions, progress, and outcomes using designated tracking systems.

● Stay informed about current trends, research, and best practices in student

success coaching and higher education to continuously improve services.

● Participate in professional development activities, workshops to enhance

coaching skills and knowledge.

● Contribute to the development and implementation of initiatives aimed at

enhancing student retention, persistence, and graduation rates.

The above list of duties is not to be construed as an exhaustive list. Other duties logically

associated with the position may be assigned. All responsibilities will be conducted

within the parameters of the Family Educational Rights and Privacy Act (FERPA).

Qualifications:

● Bachelor's degree in education, counseling, psychology, student affairs, or a

related field. Master's degree preferred.

● Strong interpersonal skills with the ability to establish rapport, build

relationships, and communicate effectively with diverse student populations.

● Empathetic and compassionate approach to supporting students, with a

commitment to promoting student success and well-being.

● Excellent organizational skills with the ability to manage multiple priorities and

deadlines effectively.

● Knowledge of student development theory, counseling techniques, and holistic

student support strategies.

● Ability to maintain confidentiality and handle sensitive student information with

professionalism and discretion.

● Proficiency in Microsoft Office suite and experience using student information

systems and CRM platforms are desirable.

● Demonstrated commitment to diversity, equity, and inclusion in student support

services.

● Flexibility to work occasional evenings and weekends to accommodate student

schedules and campus events.

Classification: E-1

Salary: $45,000

Ivy Tech Community College is an accredited, equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age or veteran status.

As required by Title IX of the Education Amendments of 1972, Ivy Tech Community College does not discriminate on the basis of sex, including sexual harassment in its educational programs and activities, including employment and admissions. Questions specific to Title IX may be referred to the College's Title IX Coordinator or to the US Department of Education Office of Civil Rights.