Senior Staff Site Information Technology Manager

Job Description Summary

IT Site Leader for Unison's Manufacturing site in Jacksonville, FL. Responsible for managing information technology at a large site > 500 employees, including all IT infrastructure & software applications necessary for shop operations. As the Site IT leader, you will be responsible for performance & availability of IT infrastructure & applications as well as partner with the business enabling process transformation and strategy.

Job Description

In this role, you will:

• Set IT strategy & roadmap to drive digital improvements across the site.

• Perform as part of the Shop leadership team representing information technology.

• Partner with the business to participate in lean/ process improvement initiatives & enable business transformation leveraging digital tools.

• Lead in the evaluation / implementation/ modification of various software solutions, including ERP, MES & Analytics solutions.

• Maintain documentation on all systems, installations, and configurations.

• Ensure stability of site operations through obsolescence planning, patching compliance, and asset maintenance management.

• Work with central digital product teams to resolve systemic recurring issues or enhancement needs.

• Work on machine instrumentation initiatives to enable enhanced business operations.

• Proactively monitor network performance (WAN/LAN/WLAN) and escalate issues.

• Manage and coordinate all Digital Workspace technology and deployment / support of shop floor PCs.

• Provide on-site support for networking infrastructure.

• Initiate and coordinate outsourced supplier efforts.

• Coordinate IT infrastructure work with applicable teams.

• Provide immediate response to cybersecurity threats.

• Support all printers, MFPs, on-site A/V and telecommunications equipment.

• Escalate IT issues that are affecting site production & provide on call support as necessary.

• Drive the evolution of support by delivering products at the site including data visualization, mobility, etc. and to enable data driven decisions with speed and agility.

Required Qualifications

• Bachelor's degree from accredited university or college with minimum of 6 years of professional experience OR Associates degree with minimum of 9 years of professional experience OR High School Diploma with minimum of 11 years of professional experience

• Minimum 5 years of professional experience in IT Leadership

Note: Military experience is equivalent to professional experience

Desired Qualifications

• Experience working IT in a distribution center or shop environment

• Experienced in design, performance, availability, and scalability of the infrastructure

• Demonstrated ability to manage product operations within own budget

• Demonstrated ability to drive projects based on business strategies and customer requirements

• Demonstrated customer focus - manages technical issues in complex, difficult, or stressful situations; evaluates decisions through the eyes of the customer; builds strong customer relationships and creates processes with customer viewpoint

• Skilled in breaking down problems, documenting problem statements and estimating effort

This role requires access to U.S. export-controlled information. If applicable, final offers will be contingent on ability to obtain authorization for access to U.S. export-controlled information from the U.S. Government.

Additional Information

GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).

Relocation Assistance Provided: Yes