Senior Splunk Engineer

About DMI

DMI is a leading global provider of digital services working at the intersection of public and private sectors. With broad capabilities across IT managed services, cybersecurity, cloud migration and application development, DMI provides on-site and remote support to clients within governments, healthcare, financial services, transportation, manufacturing, and other critical infrastructure sectors. DMI has grown to over 2,100+ employees globally and has been continually recognized as a Top Workplace in both regional and national categories.

About the Opportunity

DMI, LLC is seeking a Senior Splunk Engineer responsible for providing expert assistance in monitoring and analytics for web and mobile applications hosted on our homegrown platform built on Kubernetes and AWS infrastructure. You'll play a pivotal role in shaping and enhancing our monitoring processes, leveraging tools like Splunk to ensure continuous performance optimization and troubleshooting. This role requires a deep understanding of ITIL principles and cloud monitoring methodologies.

This role offers the opportunity to be the primary influencer in defining our monitoring processes and mentoring junior engineers as our team grows. Onsite required 2 - 3 days a week in Indianapolis.

Duties and Responsibilities:

• Provide expert support for customers utilizing monitoring and analytics tools for web and mobile applications.

• Troubleshoot and resolve technical issues related to deployments and configurations within the platform.

• Collaborate closely with development teams to optimize tool implementations for efficient data analysis and problem resolution.

• Develop and maintain dashboards, knowledge base articles, and documentation specific to application support.

Qualifications

Education and Years of Experience:

• 10 years of experience

Required and Desired Skills/Certifications:

• Proficiency in Splunk, AppDynamics, or similar monitoring tools, with hands-on experience in configuration and troubleshooting.

• Solid understanding of log management, data indexing, and visualization techniques.

• Experience in customer support or technical troubleshooting roles, with strong communication skills for engaging with customers and internal teams.

• Ability to independently analyze and resolve complex technical issues.

Additional Requirements:

• Stay updated on Splunk updates and industry best practices for effective monitoring.

• Scripting knowledge in Python, PowerShell, or similar languages.

• Background in Unix, SQL, mobile, and/or web development.

• Experience with Mulesoft integration platform.

• Familiarity with IT infrastructure, security, and application performance monitoring.

• Hands-on experience with AWS, Kubernetes, and ECS.

• Multitasking abilities and flexibility in adapting to shifting priorities.

• Familiarity with ITIL principles or certification.

• Splunk certifications (e.g., Splunk Certified User, Splunk Certified Power User).

Min Citizenship Status Required: Must be a U.S. Citizen

Physical Requirements: No Physical requirement needed for this position.

Location: Hybrid, Indianapolis

Working at DMI

DMI is a diverse, prosperous, and rewarding place to work. Being part of the DMI family means we care about your wellbeing. We offer a variety of perks and benefits that help meet various interests and needs, while still having the opportunity to work directly with several of our award-winning, Fortune 1000 clients. The following categories make up your DMI wellbeing:

• Convenience/Concierge

• Virtual visits through health insurance, pet insurance, commuter benefits, discount tickets for movies, travel, and many other items to provide convenience.

• Development

• Annual performance management, continuing education, and tuition assistance, internal job opportunities along with career enrichment and advancement to help each employee with their professional and personal development.

• Financial

• Generous 401k matches both pre-tax and post-tax (ROTH) contributions along with financial wellness education, EAP, Life Insurance and Disability help provide financial stability for each DMI employee.

• Recognition

• Great achievements do not go unnoticed by DMI through Annual Awards ceremony, service anniversaries, peer-to-peer acknowledgment, employee referral bonuses.

• Wellness

• Healthcare benefits, Wellness programs, Flu Shots, Biometric screenings, and several other wellness options.

Employees are valued for their talents and contributions. We all take pride in helping our customers achieve their goals, which in turn contributes to the overall success of the company. The company does and will take affirmative action to employ and advance in employment individuals with disabilities and protected veterans, and to treat qualified individuals without discrimination based on their physical or mental disability or veteran status. DMI is an Equal Opportunity Employer Minority/Female/Veterans/Disability. DMI maintains a drug-free workplace.

#LI-KP1

• No Agencies Please

Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.