Responsible for consulting with the business on learning & development design, including but not limited to objectives, approach, content, and delivery. Ensures efficiency and effectiveness of learning & development solutions through project management and assessment. Consults with key stakeholders to produce holistic and innovate learning & development experiences to meet the customer needs.
Develops, writes and edits deliverables for learning initiatives, leverages learning design. Ensures high-quality content deliverables through editing and quality assurance procedures.
Develops, analyzes, and designs a variety of learning materials and approach for target audience (e.g., facilitated and non-facilitated interactions).
Scopes and designs innovative learning experiences in alignment with customers' needs.
Collaborates cross-functionally with subject matter experts on learning solutions & experiences.
Plans and tracks more complex learning projects to successful and timely completion, measures and reports results.
Identifies issues, diagnoses problems, researches best practices and generates alternatives to drive continuous improvement of learning programs.
Manages complex internal and external learning & development content, collects and refines relevant content to be leveraged in learning interventions to ensure that such content meets instructional objectives.
Acts as content moderator for learning communities, ensuring participants are engaged and that communities meet defined learning objectives.
Designs, develops, and implements leadership development and functional learning solutions. Delivers customized training and team/organizational effectiveness solutions based on business requests.
Consults with senior leaders to identify business requirements and solutions to knowledge gaps.
Works collaboratively across organization to ensure flexible and relevant learning solutions, and determines the most cost-effective practices, that provide clear value-add to assigned client organization(s).
Recommends and designs means to measure the effectiveness of learning initiatives, evaluates and interprets the results.
Walgreens, one of the nation's largest drugstore chains, is included in the Retail Pharmacy USA Division of Walgreens Boots Alliance, Inc., the first global pharmacy-led, health and wellbeing enterprise. More than 10 million customers interact with Walgreens each day in communities across America, using the most convenient, multichannel access to consumer goods and services and trusted, cost-effective pharmacy, health and wellness services and advice. Walgreens operates 8,175 drugstores with a presence in all 50 states, the District of Columbia, Puerto Rico and the U.S. Virgin Islands. Walgreens omnichannel business includes Walgreens.com. Approximately 400 Walgreens stores offer Healthcare Clinic or other provider retail clinic services.
As the neighborhood drugstore and retailer, our goal is to make health and happiness simpler, easier and within reach. And we remain a trusted wellness provider offering convenient access to important health services, such as immunizations and an array of pharmacy services that can help patients improve their health. To our team members, Walgreens represents a unique opportunity to excel in their careers in a welcoming and inclusive environment. We offer the chance to work in a truly supportive environment, and be a part of a progressive organization dedicated to the well-being of our customers, team members and the communities we all call home.
Bachelor's Degree and at least 1 year HR experience in an area such as Learning Content, Instructional Design, or Organizational Development; OR, High School/GED and at least 4 years HR experience in an area such as Learning Content, Instructional Design, or Organizational Design.
At least 1 year experience in curriculum development and designing training and/or organizational effectiveness solutions.
Experience with performance and process improvement methodologies.
Experience using time management skills such as prioritizing/organizing and tracking details and meeting deadlines of multiple projects with varying completion dates.
Experience developing presentations to various audience levels within an organization.
Experience establishing & maintaining relationships with individuals at all levels of the organization, internally and externally.
Demonstrated ability to creatively solve problems.
Intermediate level experience with Microsoft Word, Microsoft Excel, and Microsoft PowerPoint.
Willing to travel up to 10% of the time for business purposes (within state and out of state).
Bachelor's Degree in a related field such as Human Resources or organizational development.
Experience working with web, multimedia tools and learning technologies, such as Captivate, Articulate Storyline, Dreamweaver, HTML, LMS, Mobile Learning, Learning Management Systems and, Adobe Creative Suite products.
Experience with project management (for example: planning, organizing, and managing resources to bring about the successful completion of specific project goals and objectives).
Experience in retail/healthcare.
Facilitating working sessions to gather requirements.
Experience conducting research and root cause analysis.
Experience with various written means of communication (e.g., storytelling, creating credible, relevant copy, etc.)
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