Senior Specialist

Job Description (Posting).

"We are seeking a highly motivated Security ForeScout Specialist to assist with design, implement, and optimize security solutions utilizing ForeScout technology. The ideal candidate will have a good understanding of Security architecture and protocols, as well as hands-on experience with ForeScout products with problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing environment. An effective communicator, and a confident team member with a genuine passion to make things happen in a dynamic organization. In this role, you will be responsible for the following:

• Assist with architectural oversight for complex deployment including capacity planning, appliance placement, segmentation, and functional separation

• Work closely with the Ascension Network team and internal design meetings and calls.

• Investigate and resolve Network Access Control incidents and provide recommendations to prevent future occurrences.

• Ability to provide support in an IT operations and maintenance Tier II or III role, including ticket work information updates, issue response, and remediation

• Ensure that all security-related policies and procedures are being followed by the team.

• Provide technical guidance to other members of the security team and network team.

• Represent the security team in network/security discussions and ensure the security of the network

• Work closely with the network team to ensure that security policies are being followed and that the network is secure.

• Maintain documentation for Network Access Control policies, procedures, and best practices.

Qualifications:

• 5+ years of experience in an IT related field

• 5 years of experience with network hardware configuration

• 5 years of significant experience with Windows based operating systems and Unix systems, specifically Linux.

• Expertise in technologies involved in large scale enterprise deployments/data centers

• Experience in deploying and/or supporting enterprise security software products such as firewalls, IPS, Anti-Virus solutions, application firewalls, high availability solutions, network management systems and virtual systems.

• Experience with tools such as Nmap, Nessus, and tcpdump

• Experience implementing and using complicated software products that involve multiple components

• Ability to clearly document complicated steps and procedures

• Design and architecture experience a plus

• Working knowledge of shell, perl and xml scripting.

• Excellent communications skills, strong customer orientation, good organizational skills, self-driven with ability to multi-task on various projects and aptitude to learn new technologies

• Excellent interpersonal skills and demonstrated experience working in demanding

and challenging environments

Education:

• Bachelors Degree in Computer Science, Engineering or equivalent industry

experience

• ForeScout Certified Administrator (FSCA)/ForeScout Certified Engineer (FSCE) a plus
• CISSP, CEH, CISM, and/or CCSP a plus

Network Security with Forescout experience

Potential to convert to FTE at a later date."

(1.) To provide support for on call escalations and doing root cause analysis of given issue (2.) To independently resolve tickets within agreed SLA of ticket volume and time (3.) To adhere to quality standards, regulatory requirements and company policies (4.) Work on value adding activities such Knowledge base update and management, Training freshers, coaching analysts (5.) To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Cases