Senior Specialist, Global Human Resources - Contingent Workforce Program

Bain & Company Boston , MA 02298

Posted 2 months ago


We are proud to be consistently recognized as one of the world's best places to work, a champion of diversity and a model of social responsibility. We are currently ranked the #1 consulting firm on Glassdoor's Best Places to Work list, and we have maintained a spot in the top four on Glassdoor's list for the last 12 years. We believe that diversity, inclusion and collaboration is key to building extraordinary teams. We hire people with exceptional talents, abilities and potential, then create an environment where you can become the best version of yourself and thrive both professionally and personally. We are publicly recognized by external parties such as Fortune, Vault, Mogul, Working Mother, Glassdoor and the Human Rights Campaign for being a great place to work for diversity and inclusion, women, LGBTQ and parents.


The role of the Senior Specialist, Global HR - Contingent Workforce Program performs administrative tasks and acts as a HR program administrator on Bain's Global HR team, ensuring the contingent workforce is managed effectively and is scaling to address future needs of the business. This role will provide a wide range of dedicated HR support, from administrative tasks to strategic work across Global and Regional Services. The role will help drive consistent, effective, and scalable HR support across the ever-growing contingent/non-employee workforce at Bain.

The role will suit an intelligent individual with strong communication skills and an ability to work with a wide range of stakeholders. The successful candidate will be empowered to work cross-functionally to drive process and system improvements.


  • Serve as a liaison for new contingent workers; acting as a central and escalation point for HR related activities on behalf of the HR organization

  • Perform the tasks associated with the onboarding, maintenance and offboarding of contingent workers; processing of Workday transactions such as data and job changes, position management, job profiles, etc.

  • Liaise regularly with HR business partners, recruiting, finance, internal support teams and hiring managers; develop strong and productive working relationships/high levels of communication with key stakeholders; become known as the 'go-to' person for HR support of the contingent workforce

  • Advise, influence, and provide thought leadership on the current contingent workforce experience and anticipate future needs for the program

  • Identify areas of compliance risk and proactively partner with HR, Employee Relations, and Legal teams to drive solutions and policy changes

  • Leverage industry best practices and user feedback to continually evolve the program, policies, processes, and simplify daily operations

  • Apply HR knowledge policies and practices effectively to a wide variety of groups with differing needs

  • Demonstrate flexibility in supporting assigned internal client groups as business and HR priorities change. Other duties assigned as position or circumstances dictate.


  • Minimum of 3-5 years of professional work experience in HR; demonstrated experience with contingent/non-employee workforce

  • Excellent communication, presentation and interpersonal skills

  • Demonstrated ability to communicate and collaborate with senior members of an organization

  • Strong customer service focus

  • Ability to deal with highly confidential information in a professional/mature manner

  • Strong analytic capabilities to compile, synthesize, and evaluate data to identify trends/insights

  • Experience working in a fast-paced environment and successfully managing competing demands

  • Very strong organization skills and attention to detail

  • Ability to self-motivate and pro-actively contribute to the team's success

  • Skilled in MS Office (Word, Excel, PowerPoint)

Applicant must have received, or be willing to receive the COVID-19 vaccine, and be fully vaccinated (established 2 weeks following final dose) by date of employment with Bain & Company to be considered for U.S. based job subject to required accommodation process.


Bain & Company is a global consultancy that helps the world's most ambitious change makers define the future. Across 63 offices in 38 countries, we work alongside our clients as one team with a shared ambition to achieve extraordinary results, outperform the competition, and redefine industries. We complement our tailored, integrated expertise with a vibrant ecosystem of digital innovators to deliver better, faster, and more enduring outcomes. Our 10-year commitment to invest more than $1 billion in pro bono services brings our talent, expertise, and insight to organizations tackling today's urgent challenges in education, racial equity, social justice, economic development, and the environment. We earned a gold rating from EcoVadis, the leading platform for environmental, social, and ethical performance ratings for global supply chains, putting us in the top 2% of all companies. Since our founding in 1973, we have measured our success by the success of our clients, and we proudly maintain the highest level of client advocacy in the industry.


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Senior Specialist, Global Human Resources - Contingent Workforce Program

Bain & Company