Senior Specialist, Executive Programs

Servicenow San Francisco , CA 94118

Posted 3 months ago

Job Title: Senior Specialist, Executive Programs

Location(s): Santa Clara, CA/San Francisco, CA


The Executive Programs team is responsible for curating and delivering high impact experiences that focus on ServiceNow's transformational solutions for our most senior-level customers. We do this by driving cross-customer engagement and bringing executives together to collaborate on their most pressing issues in a peer-to-peer environment.

The Executive Programs Senior Specialist will assist in the development and execution of programs aligned to our most strategic accounts and broader marketing programs aligned to global ServiceNow conferences.

The ideal candidate has field marketing experience working with sales, superb relationship-building skills and the ability to function within a fast-paced, evolving environment.

Key Responsibilities

  • Assist in the development and execution of multi-city roadshows utilizing ServiceNow C-suite to host peer-led conversations with customers and prospects

  • Manage and support executive programming aligned to the Now at Work global conference series and executive tracks within the annual user conference, Knowledge CIO Decisions and Exec Connect

  • Manage communications with executive leadership, sales leadership, and field marketing to drive strategic audience acquisition

  • Provide business value updates and metrics to marketing and sales stakeholders

Desired Skills and Experience

  • The ideal candidate brings a minimum of 3+ years field marketing experience, preferably in a SaaS / Enterprise Software growth company

  • Excellent verbal and written communication skills, must have the ability to communicate with team members at varying levels of management, conceptually and tactically.

  • Ability to work on multiple, simultaneous marketing programs that require both strategic thinking as well as high-speed tactical execution.

  • Experience successfully interfacing with external vendors and external marketing agencies

  • Strong project and program management skills, with the ability to work independently against deadlines and thrive in a dynamic environment

  • Creative mind that thrives on ways to inspire and engage customers

  • Follows a metrics driven, analytical approach

  • Domestic travel required up to 50% to support onsite programs

  • Bachelor level degree required

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Senior Specialist, Executive Programs