Senior Solutions Engineer

Cyrusone Dallas , TX 75201

Posted 2 months ago

The Solutions Engineer is a technical resource that will be leveraged by the sales team to develop customer facing solutions for new sales opportunities, build relationships with our clients' technical teams and provide guidance to the sales team as required.

Essential Functions:

  • Supporting the Sales Team in all markets as required

  • Serve as primary technical sales resource who will leverage other company resources to develop and communicate the technical solutions to the client

  • Direct prospect engagement, leading and building site tours, sales calls and proposal generation, pricing and contract negotiations

  • Prepare space plans of customer colocation requirements which integrate with CyrusOne's datacenter offerings.

  • Prepare & present customer facing technical presentations regarding CyrusOne's datacenter offerings and customer specific solutions

  • Primary responder for all technical customer RFP questions

  • Assist in the development of "cost-engineering" and profitability models for sales opportunities

  • Provide primary input channel for operations from sales teams

  • Liaise with professional community; attend technical forums

  • Monitor and evaluate trends in prospect, customer and target tenant base

Minimum Requirements:

  • 7 years of experience in colocation, hosting, facilities, mission-critical construction or related fields.

  • Extensive knowledge of electrical and mechanical systems that support datacenters

  • Requires direct experience in sales engineering and/or design and construction of mission critical facilities

  • Ability to comprehend, analyze and interpret complex project documents; Expert application software skills including; Tileflow CFD, AutoCAD, MS Word, MS Excel, Visio and Adobe Acrobat

  • Ability to apply installation standards and project tracking/management documents

  • Ability to effectively respond, verbally or written, to sensitive issues, complex inquiries or complaints

  • Ability to make effective written presentations and respond to questions from groups of managers, clients, customers and the general public

  • Requires a high level of commitment to customer service, whether co-workers or client

Experience/Skills:

  • 4 to 6 years' experience in mission critical construction and or engineering.

Education:

  • Bachelor's degree from a four-year college or university in a physical science or engineering discipline. Equivalent educational and professional experience may substitute for this requirement.

Certifications: None

CyrusOne is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

CyrusOne provides reasonable accommodation for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and any other state or local laws. We will respond to requests for reasonable accommodations to assist you in applying for positions at CyrusOne, or to submit a resume. If you need to request an accommodation, please contact our Human Resources at 214.488.1365 (Option 7) or by email at HR@cyrusone.com.


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Senior Solutions Engineer

Cyrusone