The Solutions Engineer is a technical resource that will be leveraged by the sales team to develop customer facing solutions for new sales opportunities, build relationships with our clients' technical teams and provide guidance to the sales team as required.
Supporting the Sales Team in all markets as required
Serve as primary technical sales resource who will leverage other company resources to develop and communicate the technical solutions to the client
Direct prospect engagement, leading and building site tours, sales calls and proposal generation, pricing and contract negotiations
Prepare space plans of customer colocation requirements which integrate with CyrusOne's datacenter offerings.
Prepare & present customer facing technical presentations regarding CyrusOne's datacenter offerings and customer specific solutions
Primary responder for all technical customer RFP questions
Assist in the development of "cost-engineering" and profitability models for sales opportunities
Provide primary input channel for operations from sales teams
Liaise with professional community; attend technical forums
Monitor and evaluate trends in prospect, customer and target tenant base
7 years of experience in colocation, hosting, facilities, mission-critical construction or related fields.
Extensive knowledge of electrical and mechanical systems that support datacenters
Requires direct experience in sales engineering and/or design and construction of mission critical facilities
Ability to comprehend, analyze and interpret complex project documents; Expert application software skills including; Tileflow CFD, AutoCAD, MS Word, MS Excel, Visio and Adobe Acrobat
Ability to apply installation standards and project tracking/management documents
Ability to effectively respond, verbally or written, to sensitive issues, complex inquiries or complaints
Ability to make effective written presentations and respond to questions from groups of managers, clients, customers and the general public
Requires a high level of commitment to customer service, whether co-workers or client
CyrusOne is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.
CyrusOne provides reasonable accommodation for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and any other state or local laws. We will respond to requests for reasonable accommodations to assist you in applying for positions at CyrusOne, or to submit a resume. If you need to request an accommodation, please contact our Human Resources at 214.488.1365 (Option 7) or by email at HR@cyrusone.com.