Senior Software Quality Assurance Analyst

Wolters Kluwer lonoke , AR 72086

Posted 2 months ago

Job Description

The Wolters Kluwer Digital Experience Group co-creates products and solutions with Wolters Kluwer businesses around the globe to serve professionals in the Legal, Tax, Health, Finance and Compliance sectors. This wide and growing array of solutions supports business units in building and expanding their online product portfolios. The Digital Experience Group provides global leverage of industry and customer insight, driving technology capabilities for local product innovation.

We have a Sr. Software Quality Assurance position opportunity available! We are looking for self-motivated and passionate professional that will perform the below responsibilities:


  • Provide Technical and program leadership to the QE Analysts on the Quality Engineering Team as part of Development Programs and Projects, supporting Content Management/Delivery Platforms, Systems, and related Applications.

  • Work as a member of the WK DXG Platform Services Team to help support an effective QE capability to underpin and support Projects, Programs, and the management team's strategic goals.

  • Provide direction to onshore/offshore QE Analysts to successfully plan and execute QE Programs.

  • The Sr. Software Quality Analyst, will report to the QE Manager

  • Participate in reviews and provide feedback on Requirements, Design Documents and Specifications, and Project Plans and Initiatives from a Quality Engineering and testing perspective.

  • Coordinate efforts within the QE Team to increase the use of automation and related tools so as to increase reliability, repeatability, quality, and time to market

  • Assist QE Analysts in reviewing Business Requirements and Software System Designs for gaps and testability.

  • Develop effective and efficient Test Strategies to support Development Programs, Projects, and Prototyping activities

  • Assist QE Analysts in troubleshooting and identifying root cause of issues uncovered during testing

  • Create Test Plans that define the testing scope and approach for projects

  • Assist QE Analysts in developing and defining test data requirements to execute defined test strategies.

  • Direct the day-to-day QE deliverables for the QE projects

  • Conduct daily/weekly Issue Review Meetings

  • Represents QE for Assessment phase of assigned projects to assemble estimates

  • Proactively determine more efficient test approaches to increase quality and reduce overall QE costs

  • Develop end-to-end test plans with other teams to ensure complete system testing coverage

  • Generate project status reports

  • Participates in yearly team objective progress

  • Participates in Escaped Defect Analysis process and maintain all quality data

  • Maintain all JIRA & Jama project setup and data maintenance for projects

  • Independent QE thought leadership to drive evolving QE processes

  • Identify meaningful gaps in the QE process on an on-going bases that will drive measurable improvements in QE testing effectiveness and reduced defects into UAT and Production


  • Bachelor Degree preferred in a Computer Sciences or related technical discipline

  • Minimum of 5+ years in testing activities

  • Experience in leading projects within own team as well other related teams, acting as a resource for other QE Analysts on projects or initiatives a plus

  • Multi-disciplined technical background, (Networking, Application Development, SQL DB)

  • Experience in performance, capacity, and endurance testing, as well as results analysis and recommended remediation is required.

  • Working in Agile Scrum and DevOps environments

  • Experience in test automation and integration with continuous build build/integration systems is required.

  • Strong system troubleshooting and analysis skills required

  • Experience in the following areas is desirable: enterprise platform operations, content management and delivery, search engines, system engineering, and performance testing

  • Strong collaboration and mentoring skills

  • Strong verbal and written communication, particularly in crafting messages and status reports to Senior Management and Business Partners

  • This position is global in nature and requires interfacing with and supervising multinational teams. The successful candidate must work comfortably across numerous time zones and amongst culturally diverse teams.

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Senior Software Quality Assurance Analyst

Wolters Kluwer