Senior Software Engineering Manager (19-130)

Spok Eden Prairie , MN 55344

Posted 1 week ago

Go behind the scenes in Spok's Eden Prairie, MN office by watching this video: Transforming an Industry. You'll learn about the solutions Spok develops, and why collaborating to build them means so much to our employees. You'll also get a feel for our company culture of collaboration, and the underlying beliefs, values, and people that make Spok a great place to work.

Position Summary:

The Senior Software Engineering Manager (Senior Manager) is a member of a highly-motivated team. This role will guide the development team to enhance, sustain, and innovative solutions to improve the customer experience. The Senior Manager will lead a highly motivated team of engineers (development and QA) to build and deliver complex software in accordance with project requirements, UX design, and industry best practices. The Senior Manager will facilitate and participate in meaningful collaboration sessions on how to solve customer problems and participate in determining scope for new projects. The Senior Manager will own components of the architecture and direct the work of team members; scaling projects efficiently while maximizing performance and minimizing costs and ensuring quality.

Essential Duties and Responsibilities:

  • Lead team to develop Spok's new native software that will be a key component of our product offering.

  • Provide technical guidance in software design and development activities. Oversee development team and coordinate strategies amongst teams to ensure technologies are interconnected and product lines are working smoothly

  • Lead Scrum activities.

  • Work with Product Management to define features and capabilities for the product.

  • Own component(s) of the architecture and direct the work of other team members.

  • Ensure new software meets quality standards.

  • Lead efforts to troubleshoot, debug, resolve product issues as they arise.

  • Assist in designing interfaces to improve the user experience.

  • Support the application lifecycle (concept, design, test, release and support). Follow established development, documentation, testing and deployment processes.

  • Gather requirements and suggest solutions; serve as an integrator between business needs and technology solutions.

  • Collaborate with product management team to plan new features.

  • Participate in planning and scoping meetings for future projects.

  • Work with global team of engineers.

  • Work cross functionally to resolve complex customer problems.

  • Responsible for managing and maintaining project and work backlog; able to re-prioritize tasks as the business deems appropriate. Lead other engineers in planning, prioritizing and executing assigned tasks within deadlines; identify, track and mitigate risks as appropriate.

  • Stay current with new technology trends.

  • Train, coach and mentor other engineers.

  • Other duties may be assigned.

Supervisory Responsibilities:

  • Manage a team of software and software quality engineers

  • Mentor team members

  • Plan career development of engineers

  • Perform performance reviews

  • Assist in recruiting and hiring of new team members


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience:

Bachelor's degree from four-year college or university and 8 years' experience, or Master's Degree in Computer Science and 6 years' experience with a minimum of 4 years' experience leading teams to include 2+ years of experience in people manager role; or equivalent combination of education and experience.

Desired Qualifications:

  • Strong experience in software engineering Design, development and testing

  • Understanding of AWS

  • Understanding C# and React is a plus

  • Experience working on an Agile development team

  • Experience working in a Healthcare/clinical environment

  • Ability to identify, own, and solve problems independently or as part of a team

Spok, Inc., a wholly owned subsidiary of Spok Holdings, Inc. (NASDAQ: SPOK), headquartered in Springfield, Virginia, is proud to be a global leader in healthcare communications. We deliver clinical information to care teams when and where it matters most to improve patient outcomes. Top hospitals rely on the Spok Care Connect platform to enhance workflows for clinicians, support administrative compliance, and provide a better experience for patients. Our customers send over 100 million messages each month through their Spok solutions. Spok is making care collaboration easier. For more information, visit or follow @spoktweets on Twitter.

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Senior Software Engineering Manager (19-130)