Senior Software Engineer

Requisition ID: 106442

Share Our Purpose. Be Yourself. Feel Valued.

People are the heart of our business. As an American Water employee, you will be offered a competitive salary and health benefits package, along with opportunities to develop, grow, and evolve your career. Our benefits packages focus on key areas such as health & wellness, emotional & well-being, and savings for current & future goals.

We are Beautifully Different. We strongly believe having diversity across our company makes us more successful and helps us provide essential services to our customers. We are stronger because we embrace different ideas, viewpoints, experiences, and backgrounds. American Water is the best choice for your next role! Click here for more information on our inclusion, diversity, and equity journey.

About American Water

American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886, We Keep Life Flowing by providing safe, clean, reliable and affordable drinking water and wastewater services to more than 14 million people across 14 regulated jurisdictions and 18 military installations. American Water's 6,500 talented professionals leverage their significant expertise and the company's national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders.

As one of the fastest growing utilities in the U.S., American Water expects to invest $30 to $34 billion in infrastructure repairs and replacement, system resiliency and regulated acquisitions over the next 10 years. The company has a long-standing history of executing its core operations, aligned with sustainable best practices, through its commitments to safety, affordability, customer service, protecting the environment, an inclusive workforce and strengthening communities.

American Water has been recognized on the 2023 Bloomberg Gender-Equality Indexfor the fifth consecutive year, ranked 18th on Barron's 100 Most Sustainable U.S. Companies 2023 List, earned the U.S. Department of Homeland Security SAFETY Act designation and U.S. Environmental Protection Agency's WaterSense Excellence Award, among additional state, local and national recognitions.

For more information, visit amwater.com and join American Water on LinkedIn, Facebook, Twitter and Instagram.

Primary Role

The Senior Solution Engineer leverages technical systems knowledge and experience to solve complex problems across specific business process areas [e.g., ERP (Enterprise Resource Planning) with Hire-to-Retire (HTR), Procure-to-Pay (P2P), Record-to-Report (R2R); Enterprise Asset Management (EAM), Meter-to-Cash (MTC), etc.] or more broadly across lines of business in order to enable a specific employee.

or customer groups [e.g., solutions for finance, operations, HR].

SAP technical lead with experience in S/4 HANA. Senior Solution Engineer will be responsible for the technical design and development of systems that meet specifications, requirements, and overall business needs. Responsibilities include:

• Full Stack Developer / Back end

• ABAP on HANA Deep knowledge of SAP UI5/Fiori & other web apps integrated with SAP Experience of end-to-end configuration, Fiori Elements, OData, CDS views, RESTFUL API (RAP Programming)

• Coordinate with functional team to finalize the technical design.

• Perform unit testing and support integration testing.

• Support the deployment of changes by updating and distributing documentation of own custom developments according to SAP Standard for Custom Code Management.

• Identify and decommission unused custom code.

• Act as the technical expert, ensuring quick turnaround in identifying application issues and providing timely solutions.

• Perform performance tuning to improve performance over multiple functions.

• Quality and code review and provide feedback on development done by other resources.

• Work with functional SMEs and SI teams to understand the scope of work and ensure all RICEF meets guiding principles.

• Provide SAP best Practice knowledge to aid in the design processes.

• Understand and support OpenText components (such as VIM, Exstream etc.) and corresponding developments in SAP.

The Senior Solution Engineer will lead projects with some guidance that execute against this roadmap. The Senior Solution Engineer adheres to technology standards and the governance framework set by leadership. They work collaboratively with other technology domains to develop innovative business driven solutions.

Key Accountabilities

• Solution Roadmap Development

• Drive the effort to develop plans that match short-term and long- term business goals with specific solutions to help meet those goals. The plan applies to enhance systems, new system, or process or to an emerging business process or technology solution.

• Team Development

• Assist in team development while holding teams accountable for their commitments, removing roadblocks to their work; leveraging organizational resources to improve capacity for project work; and mentoring and developing team members.

• Perform as a team of strategic, creative, and solution professionals who partner with employees to solve business problems and meet meaningful business goals.

• Solution Expertise

• Develop and/or promote technical solutions which support the business requirements within their area of expertise. Be accountable for specific deliverables in relation to software or web development and/or support.

• Enterprise Systems Operations & Support

• Support the peer Technology & Innovation teams in managing customer expectations for project deliverables, managing stakeholder communications, and helping to implement an effective system of project governance.

• Engage closely with business partners to understand what business objectives they want to accomplish through solutions enablement and then work with the peer T&I teams & partners to ensure the solutions reach successful implementation of busines results.

Knowledge/Skills

• Knowledge required:

• Strong knowledge of digital technologies, enterprise systems, and applicability for the water and wastewater industries.

• Expertise with specific enterprise systems, process domains, and/or a small set of interdisciplinary specialties [e.g., HTR, P2P, R2P, EAM, MTC, general ERP and/or SAP, PowerPlan, Hyperion, SuccessFactors] and/or deep knowledge of a particular specialty area.

• Skills required:

• Understanding of SAP ISU Utilities.

• Understanding of SAP finance integration with different modules/systems.

• SAP Activate and test methodologies knowledge.

• Knowledge of end-to-end development process.

• Experience with SAP Solution Manager CCLM (Decommissioning cockpit, ATC etc.)

• Gateway O-Data performance analysis.

• Knowledge of the Enterprise Information Management industry and related products

• OpenText products preferred.

• Understanding cloud computing technologies (SaaS, PaaS, MPC, etc.) is an advantage.

• Excellent decision-making ability, balancing what is right with what is realistic.

• Flexibility to adjust to multiple demands, shifting priorities, ambiguity, and rapid change.

• Demonstrated ability to lead through influence and to deliver results through others while overcoming obstacles to success.

• Possesses a high energy level, sense of urgency, decisiveness, and an ability to work well under pressure.

• Possesses a curiosity and a passion towards engaging the imagination of line of business leaders in grasping and enabling the fundamentals of change.

• Demonstrated ability to work and team with a multitude of different people from various lines of business as well as within Technology & Innovation.

• Strong verbal and written communication skills for a wide variety of audiences including proven ability to deliver internal presentations Creative approach to problem-solving with the ability to focus on details while simultaneously maintaining the ""big picture"" view.

Experience/Education

• Bachelors' degree in Business, Operations, Computer Science, Information Systems or related field of Engineering MBA or Master's degree will be a plus.

• Appropriate technical certification in specialty area preferred.

• 8+ years of experience with SAP development and support in the ISU and ERP and experience with at least two full SAP system implementations.

• Experience with the water utility industry is desired, but not required.

Travel Requirements

• As necessary, up to 15%.

Work Environment

• Primarily in an office environment.

Certifications & Licenses

• SAP Certification in one or more of the following disciplines is desired.

• Back-End Developer

• ABAP Cloud.

• SAP Fiori Application Developer.

Competencies

Champions safety

Customer obsessed

Cultivates innovation

Nimble learning

Drives Results

Collaborates

Join American Water...We Keep Life Flowing

American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because they are an individual with a disability, protected veteran or other status protected by federal, state, and local laws.