To be fully engaged in providing Quality/No Harm, Customer Experience, and Stewardship by providing information services that consistently exceed our customers' expectations and support the corporate objectives of Health First, Inc. This position will provide quality technical support in the design, testing, implementation and maintenance of IS and development of other applications to improve end-user productivity and streamline organizational processing. This position will also support a multi-tier architecture, including servers, databases, client and network configuration. As a top technical expert, this associate develops broad unprecedented information systems and/or conducts critical evaluations (studies) that are crucial to the success of HF. This position is a resource person in area of expertise for all of HIT leadership and staff. The Sr. Software Engineer may be called upon to assist in mentoring staff in application development, maintenance and troubleshooting
Adheres to Information Technology Change Management Policies and Procedures such as preparing Problem Management reports on time, submitting appropriate change requests or submitting change requests timely. This requirement will be documented through monthly reports from Remedy
Keeps management informed of status of activities and issues on a regular assigned schedule and in the appropriate format. Escalates system issues appropriately according to the HIT Systems Downtime Notifications and Status Calls Policy
Develops and supports complex application code, scripts and queries using the most efficient, scalable and supportable programming language or methodology as appropriate to the project.
Participates in testing schedules and assists with testing scenarios. Monitors and analyzes performance during testing, and communicates results to the appropriate project team members following through with issues to resolution. Makes recommendations for system improvements based on testing results.
Able to demonstrate cost savings strategies within your area of responsibilities.
Provides knowledge in developing applications.
Mentor by assisting associates with more complex issues or projects. Utilizes resources wisely when troubleshooting issues. Performs complex duties independently; discusses or seeks approval on very complex matters with management
BS in Computer Science or a field related to the primary area of responsibility, and at least seven years of relevant Information Technology experience, technical implementation or database support
Thorough knowledge of complex stored procedures, user defined functions (UDF), database design and ETL
Experience in SSIS, SSRS, T-SQL, PL/SQL and other development platforms as required for job responsibilities.
Six years active programming experience and thorough knowledge of one or more current
industry-standard programming languages such as NET, PHP, AJAX, Visual Basic, java, HTML and XML
Thorough knowledge of Oracle, SQL server, other database management system standards for normalized architecture and security practices.
Strong communication and organizational skills
Ability to work in a team environment and interact favorably with people