Senior Software Developer

Employer: Johnson & Johnson Services, Inc.

Job Title: Senior Software Developer

Job Code : A011.4976

Job Location : Tampa, FL

Job Type: Full-Time

Job Duties: Participate on an agile team that helps create solutions and solves critical business needs.

Serve as primary systems administrator managing business groups, environments, and user access. Deploy, monitor, and support MuleSoft and integration applications. Troubleshoot problems within MuleSoft and its various integration applications and work on appropriate resolutions.

Monitor production platform for CPU, memory, and storage usage and proactively fix any potential issues. Monitor integration applications deployed in production environments and proactively resolve system and data issues. Develop new applications using MuleSoft to improve support processes and enhance monitoring capabilities.

In coordination with the environment and release management team, deploy integration applications to production and non-production environments using out of the box deployment tools. Work with MuleSoft architects, engineers, and developers to determine the optimal method of utilizing MuleSoft. Work with other teams/technologies to triage production bugs.

Manage queue of cases and work with users, developers, and other support teams to troubleshoot production issues. Work with product owners to support end-to-end integration testing and user acceptance testing. Work with product owners to validate and sign off on supportability functionality.

With the MuleSoft architect and engineer, participate in development team design reviews to ensure design follows program standards and provide feedback. With the MuleSoft architect and engineer, participate in development team configuration, code reviews to ensure delivery follows program standards, and provide feedback. Create scripts to automate and improve support success.

Create reports, dashboards, and alerts to proactively monitor MuleSoft and integration applications. Document support processes, standard operational procedures, support reference manuals, and support applications.