Senior Site Reliability Engineer 2

About the Role

You'll be delivering business value by designing and developing high-quality software and systems in a highly collaborative environment. Raising the quality, and velocity of other team members.

Benefits and Compensation

• 100% employer-paid premiums for Medical HDHP Plan, Dental, and Vision for employee

• 70% employer-paid premiums for Medical PPO Plan for employees, and Medical, Dental, and Vision for dependents

• 401K match

• Hybrid work model - 3 days in the office / 2 days remote each week

• 12 paid Company Holidays

• 2 paid Volunteer Time Off days

• 20 days PTO, to start, increases with tenure and seniority

• Paid parental and adoption leave

• Compensation Range: $129,600 - $149,760

What You'll Do

• Review and debug code, systems and infrastructure

• Perform validation and verification testing

• Understand and exhibit the company's core values

• Communicating progress, blockers and risks

• Develop tools and automation by producing clean, efficient code

• Maintain systems via a mix of manual and automated techniques

• Participate in on-call support of the Pushpay products, if on the on-call roster

• Review system generated events and alerts and industry sources for operational issues and security concerns

• Produce value to the business by regularly shipping robust, high quality features into the production environment

• Identify problems and risks in your own work, and that of others. You can suggest improvements to design and approach

• Actively improve the operability of systems and operational awareness of our teams

• Be aware of, and contribute to refining, the engineering "lore and custom" (aka. culture, policies, and procedures)

• Identify, prioritize and execute tasks in the software development life cycle

• Take the initiative to identify and/or fix issues before being assigned them

• Recruitment of new Engineers (sales pitch, technical screens)

• Contribute to SRE, Operability, Architecture Reviews with other engineering teams

• Be highly aware of the profound security and compliance ramifications of the nature of our business (specifically our PCI compliance requirements)

• A core contributor to a Pushpay guild

• Develop high-quality system design and architecture

• Break down larger pieces of work into small, well-scoped pieces for other team members

• End-to-end responsibility on features of increasing complexity

• Make sure that more junior or new engineers unfamiliar with the tech or processes we have not only understand what they are doing, but also why they are doing it

• Subject matter expert in one or more features of the Pushpay infrastructure stack

• Input into technical strategy and direction of the products, systems and infrastructure they work on

• Work closely with engineering managers and product managers in planning, scoping and resourcing feature work

• Evangelizes and demonstrates good practices, both in and outside the team

• Ensures technical activities undertaken by their team follow Pushpay engineering practices and are adequately socialized amongst the wider engineering team

• Ensures that architecture and design of outputs delivered by the team are aligned with technical and product strategy

• Communicates status and risk updates to stakeholders (including Delivery Manager, Engineering Manager and Product Manager) in regular and timely manner

• Translating between basic business requirements and technical requirements

• You are expected to work with Software Engineers, Quality Assistance, Product and other parts of the business to review requirements and proposed solutions and providing input into these processes (which may include ideation, algorithms, processes and feature design) which may constitute intellectual property that belongs to Pushpay

• Be developing software and tooling (code, algorithms, designs, processes and practices) that is then incorporated into Pushpay products (both internal and external) and associated infrastructure which may constitute intellectual property that belongs to Pushpay

What You'll Bring

• 7+ years of relevant SRE, System, or Software engineer experience; "relevant" being: Developing Internet-scale multi-user web/mobile/cloud type software products

• Familiar with AWS services

• Strong passion for developing new software and systems that are scalable and secure.

• Fastidious in your pursuit of reliable systems

• Keep an eye on industry trends and technology and bring new ideas to the table

• Practical commercial knowledge of and high proficiency with some variety of bug tracking system - e.g. Jira

• Continuous Integration / Continuous Deployment practices and tooling

• Capable of architecting and building complex solutions in software

• Excellent communication skills, both written and verbal

• Self-manage your tasks, time and the expectations you have set

• Generous with your time and knowledge, sharing and collaborating with others

• Discusses work in both technical and business-impact term

Pushpay is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members.

If you have a disability under the Americans with Disabilities Act or similar law, or you require religious accommodation, and you wish to discuss potential accommodations related to applying for employment at Pushpay, please contact peopleteam@pushpay.com.

About Pushpay

Pushpay helps organizations and communities come to gather & stay connected, strengthening community, connection, and belonging through our suite of mobile apps, management software, and giving technology. Our 550 Pushpay teammates support 10,000+ customers as they drive social good, and we're honored to have processed over $15 billion in charitable giving. We're growing fast, including some exciting acquisitions in recent years, and we need driven talent. Join Pushpay and grow with us!