Senior Services Receptionist

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data, and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits, and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

The WellMed Senior Services Receptionist is responsible for all reception and front office duties, including attending to visitors and responding to telephonic and in-person inquiries. This position also assists other WellMed Senior Services staff members with various clerical duties as necessary, including photocopying, and filing. In addition, receptionist will oversee the day-to-day senior center activities; attendance of members; meal attendance; and conduct announcements in the facility as needed.

Hours: Monday through Friday from 7:30 AM to 4:30 PM

Location: 509 S EXPRESSWAY Suite B1 Harlingen, TX

Primary Responsibilities:

• Provides general administrative and clerical support, including answering telephones, and screening and directing calls

• Answers phones courteously and promptly and prioritizes the distribution of messages in a timely manner

• Greets members as they enter and depart the senior center

• Directs members, customers, and guests to correct destination

• Registers new members and schedules appointments

• Maintains the cleanliness of the reception area

• Receives mail and distributes accordingly

• Maintains a pleasant, front office demeanor

• Performs all other related duties as assigned

What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:

• Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays

• Medical Plan options along with participation in a Health Spending Account or a Health Saving account

• Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage

• 401(k) Savings Plan, Employee Stock Purchase Plan

• Education Reimbursement

• Employee Discounts

• Employee Assistance Program

• Employee Referral Bonus Program

• Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)

• More information can be downloaded at: http://uhg.hr/uhgbenefits

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma/GED (or higher)
• 1+ years of customer service experience

Preferred Qualifications:

• 2+ years of customer service and/or clerical experience

• Experience working in a setting providing services to the older population

• Ability to work in a past paced environment

• Bilingual (English and Spanish)

• Excellent verbal communication skills

• Ability to multi-tasks front desk clerical skills along with customer service responsibilities

• Proven experience working with Excel; Power Point; Word; and Adobe programs

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

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