Senior Services Product Engineer

Intapp Chicago , IL 60602

Posted 2 months ago

Senior Services Product Engineer

The role will have the following responsibilities:

  • Lead the technical delivery of Intapp solutions to customers in the Intapp New Product Introduction (NPI) program

  • Define technical best practices for delivery of solutions based on the new products.

  • Provide technical assessments of alpha and beta stage software

  • Work with product management to define features and input into the new product roadmap

  • Develop a strong functional and technical understanding of existing Intapp products and solution delivery methodologies

  • Work with the Services Product Management team members to incorporate new products into Intapp's project management methodology

  • Work with sales to provide assistance in assessing and scoping early adopter opportunities

  • Provide delivery team support to transition products out of the NPI program.

  • Develop new product delivery training programs for Intapp services and Partners

The ideal candidate will have the following qualifications

  • 10+ years of experience in a technical implementation leadership role (technical lead or architect)

  • Technical degree: BS, MS (Computer Science or Engineering preferred)

  • Results oriented, resourceful and comfortable working under tight deadlines with a demanding set of internal and external customers

  • Self-starter with a demonstrated ability to multi-task

  • Excellent analytical and troubleshooting skills

  • Excellent interpersonal skills and ability to explain software to non-technical users

  • Excellent written and verbal communication skills are a must; this position involves a significant amount of direct customer interaction

  • Excellent organizational and administrative skills; candidates must be detail-oriented

  • Demonstrated experience in leading business process reviews, design reviews and change management

  • Experience delivering software solutions to the Legal, Consulting, Accounting or Financial Services industries

Required Skills

  • Web services (SOAP & REST)

  • SQL

  • Software development experience with a strong understanding of logic, patterns and algorithms

  • Excellent hands-on skills with office productivity tools (Microsoft Word, Excel, PowerPoint, and Visio)

  • Experience in a professional services organization or consulting organization

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Senior Services Product Engineer