Medtronic Inc. Arden Hills , MN 55112
Bring your talents to an industry leader in medical technology and healthcare solutions we're a market leader and growing every day. You can be proud to be a part of technologies that are rooted in our long history of mission-driven innovation. You will be empowered to shape your own career. We support your growth with the training, mentorship, and guidance you need to own your future success. Together, we can transform healthcare.
Join us for a career in IT that changes lives.
CAREERS THAT CHANGE LIVES
Seasoned individual contributor responsible for detection, response, and remediation of Physical Security and Information Security incidents as part of the Medtronic Global Security Command Center. Monitors world events for potential impact to Medtronic's personnel, assets and integrity of the company, responds to requests for global physical security incident assistance, and escalates as needed. Coupled with continually monitors security tools for anomalous and malicious behavior of systems on the Medtronic network, and escalates as necessary. Assists with maintenance and health of security related tools used by the Global Privacy and Security Office. Escalates incidents when necessary to the Security Incident Response Team (SIRT) or Physical Security leadership.
A DAY IN THE LIFE
10:00 pm as well as Saturdays and Sundays from 6:00 pm
o Keeps up to date and well informed of international security risks and travel security concerns for all global personnel
o Alarm monitoring and assessment
o Dispatch, escalation and communications
o Emergency response and crisis incident management
o Impact analysis to crisis support
o Liaison for corporate notification in critical incidents
o Tracks, maintains, and stays informed of customer inquiries and support
o Business Intelligence, recognize incidents which may adversely impact personnel, assets and company integrity
o Maintain accurate records, files and gather metrics on all pertinent data concerning the badge production operation to ensure that security policies, procedures, and programs are in proper implemented and managed.
o Serve as a subject matter expert in security tools and processes with the ability to train others in protocols and methodology
o Liaison for notification, escalation, and explanation of the details of critical incidents to security management and/or business unit and corporate stakeholders
o Advanced knowledge of international relations, globalization, various cultural and social contexts in which MDT operates
o Act as a communications facilitator and coordinator to evaluate and present critical data during situations requiring escalation
o Coordinate and manage complex projects including those that span across work shifts, external functions, and geographies with high demand of quality that meets or exceeds established project deadlines
o Proactively develops procedures and processes to avoid problems. When problems are identified, develops a systematic approach to resolution
Provide intermediate monitoring of anomalous and compromised systems on the Medtronic network based on established procedures.
Perform initial analysis on information security and cyber incidents.
Maintain a strong code of confidentiality based on the sensitivity of the work being performed.
Provides escalation to senior analysts after initial analysis is conducted.
Complete understanding and application of principles, concepts, practices, and standards. Full knowledge of industry practices.
Develops solutions to a variety of complex problems. May refer to established precedents and policies.
Work is performed under general direction. Participates in determining objectives of assignment. Plans schedules and arranges own activities in accomplishing objectives. Work is reviewed upon completion for adequacy in meeting objectives.
Exerts some influence on the overall objectives and long-range goals of the organization. Erroneous decisions or failure to achieve objectives would normally have a serious effect upon the administration of the organization.
Represents organization as a prime contact on contracts or projects. Interacts with senior internal and external personnel on significant matters often requiring coordination between organizations.
Report and track cases in centralized logging tool
MUST HAVE (Minimum Qualifications)
NICE TO HAVE
Good organizational skills, with emphasis on multi-tasking and rapidly assessing and shifting priorities.
Exposure to information technology disciplines.
Intermediate troubleshooting and problem-solving skills
3+ years' experience with security technology including alarm and access control and badging systems, CCTV systems, communication technologies, and/or software programs
Preference is given to applicants with a minimum GPA of 3.0, and those with relevant academic projects, internship experience, and/or IT certifications
Some experience IT, Information security, cyber, privacy knowledge, security incident management, and electronic forensics with healthcare IT solutions
Strong in interpersonal communication and demonstrate a collaborative work style.
Comfortable working in an ambiguous environment.
Innovative thinker; ability to think outside of the current norms and processes
Strong communication and collaboration skills
Solid writing and presentation skills
Interest in novel applications of technology
Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology, therapies and services can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.
We want to accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Let's work together to address universal healthcare needs and improve patients' lives. Help us shape the future.
PHYSICAL JOB REQUIREMENTS
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
The physical demands described within the Day in the Life section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position.