Securitas Inc. Seattle , WA 98113
Posted 3 weeks ago
Senior Security Manager
Job Summary:
Our Senior Security Manager will report to the Regional Account Manager (RAM) of Operations for Seattle, WA. This person will liaise with client representatives to measure contract KPIs and key long-term initiatives, mentor subordinate managers, and ensure compliance with financial performance projections.
The Senior Security Manager will meet or exceed all established operations goals to ensure contract compliance while ensuring all company processes are followed. Retaining and developing successful employees through proper training will also be a part of this person's responsibility.
Benefits:
Depending on experience, Securitas will offer a starting salary of $110,000, in addition to a full benefits package that includes:
Essential duties and responsibilities:
Strategic Vision and Business Operation Goals
Performance Management
Training & Development
Customer Service
Other responsibilities:
Manage daily Security Officer operational staffing requirements and administrative functions, meeting business goals and objectives for assigned locations
Conduct quality assurance inspections, monitor, and manage the Security Officers in the assigned region
Ensure subordinate supervisors understand and deliver orders, ensure sufficient resources are available to support and/or establish posts in a timely fashion, and are appropriately filled according to contract requirements and post orders
Serve as Securitas's Regional contract liaison with client representatives to ensure delivery of the highest quality of service within a limited turnaround time
Oversee the training and operational employment of Field Supervisors and Security Officers
Ensure the highest standards of conduct, appearance, performance, and training are being always met
Keep the Regional Account Manager (RAM) apprised of contract performance by accurately communicating the status of compliance and identifying any deficiencies in a timely manner.
Qualifications:
Must have a four-year degree in Criminal Justice, Business Administration, or a related field.
Must have Minimum 4-5 years of professional‐level experience.
Must have 4-6 years of Law Enforcement and/or Military experience, security experience would be a plus.
Experience in scheduling, operations, or other functions of the security industry is a plus.
Current state driver's license, clean driving record (no points in prior 3 years), and ability to safely operate a Company vehicle required.
Energetic and focused personality with a demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines.
Demonstration of strong customer service orientation required, with the ability to effectively resolve client issues in a professional and service‐focused manner and to de‐escalate situations before they become hostile or unpleasant required
Outstanding verbal and written communication skills are required including the ability to write effective and concise reports in neat, legible handwriting.
Must have a high level of technological acumen or mastery of Microsoft Office software, Salesforce, HRIS Platforms, and other web-based management platforms.
Professional, articulate; and able to use good independent judgment and discretion
Ability to effectively enforce post orders, security standards, and company policies equitably and consistently
Experience in hiring, developing, motivating, and retaining quality staff
Ability to successfully interact at all levels of the organization, including with clients, while functioning as a team player required
Candidate must be available to work outside the normal shift schedule on an as‐needed basis and must be accessible by phone 24/7 for emergency response.
If joining our management team sounds like the right fit for you, please click apply today!
Company Website: https://www.securitasinc.com
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Securitas Inc.