LevelUp Force has an urgent need for a Senior IT Administrator - Senior SCCM Engineer to join a highly skilled team that provides IT support and standardized workstation imaging and application management services of one of our telecommunications customers in Germantown, MD.Responsibilities:
Build and maintain all Windows 7 and Windows 10 workstations and laptops images via Microsoft SCCM and document configuration and deployment checklists.
Manage, support and maintain all workstations and laptops custom applications via Microsoft SCCM.
Ensure desktop complies with security policies, by deploying and maintaining Desktop security applications and resolve issues related to workstations and laptops including security issues i.e. virus, spam etc.
Perform desktop migrations and troubleshoot issues related to these updates.
Locker Full disk encryption for laptops and tablets.
Diagnose hardware, software, and operator problems and take remedial actions or recommend procedural changes.
Research and resolve the most difficult and complex problems that other Help Desk levels have been unable to resolve.
Update Active Directory for computer accounts, user accounts, distribution lists and security groups.
Maintain accurate and timely inventory of all hardware within the defined inventory system.
Recommend new desktop standard and configuration to keep current with Microsoft support.
Provide technical recommendations and guidance to customers and junior desktop engineers.
Deploy Microsoft Security Updates Enterprise wide and supervise the installation of fixes, enhancements, and upgrades to supported systems via scripting or Microsoft SCCM Current Branch.
Test and schedule third party patches and updates for all client machines (Microsoft, Adobe, etc.).
Package software and design distribution methods for the installation and procedures of all desktop operating systems and approved software.
Implement advanced scripting using multiple scripting languages and technologies when needed.
Develop documents, communicate, and enforce policies for standardizing systems and software including Workstation, laptops, cell phones, and tablets.
Document regular maintenance, troubleshooting, and technical procedures as necessary.
Develop and maintain training materials.
Create Standard Operating Procedure (SOP) documentation.
Administer all desktop and network printers and print servers.
Support McAfee Anti-virus solutions for desktops and Beyond Trust for application managementRequirements:
Bachelors Degree in Engineering, Computer Science, Information Systems
5+ years supporting MS Windows 10, 8, 7 & XP; building system images using Ghost and Microsoft SCCM; Apple OS; MS Office 2007, 2010, 2013 and Office Pro Plus; MS Surface, HP, Dell or IBM workstations & Laptops; financial applications; deploying workstations and laptop refresh; full disk encryption for laptops and desktops
SCCM Required Qualifications:
Current branch Experience
Windows 10 servicing Experience
Office 365 Client Management Experience
Verifying successful application installation
Experience in deploying Windows 10
Experience in upgrading Windows 10
Experience in troubleshooting SCCM task sequences
Experience with dynamic application deployment in a task sequence
Microsoft Deployment Toolkit SCCM extensions
Unattended upgrade to next feature release
Updates management via SCCM
Executing from SCCM task sequence
PowerShell and VB Scripting
Group policy ManagementPreferred Qualifications:
License or certification: CompTIA
Working knowledge of Cloud (Azure) based Microsoft services.
Experience with Windows Automation.
Experience with WMI.
Strong knowledge of Active Directory/Global Catalogue, LDAP, DNS, DHCP, etc.
Strong knowledge of WAN, LAN, TCP/IP, DNS and related troubleshooting.
Experience working in a team-oriented, collaborative environment.
Please send resumes to or call Dana Heaton at
LevelUp Force is an Equal Opportunity Employer
SCCM, Powershell scripting, vb scripting, Windows 10, Office 365