Ingram Micro. Irvine , CA 92606
Ingram Micro touches 80% of the technology you use every day with our focus on Technology Solutions, Cloud, and Commerce and Lifecycle Solutions. With $46 billion in revenue, we have become the world's largest technology distributor with operations in 56 countries and more than 30,000 associates. We continue to strategically expand our global reach with 32 acquisitions since 2012.
By leveraging a series of recent acquisitions, together with existing assets of more than 200,000 resellers, 4,000 hosters, 300 telcos, US$46 billion dollars in global revenue and deep relationships with the world's leading cloud vendors, we have broadened our addressable market and built the largest cloud ecosystem in the world, where everyone thrives. By supplying access to a global marketplace, industry expertise, solutions and enablement programs, we empower organizations to purchase, provision, manage and invoice cloud technologies with confidence and ease. Businesses can get up and running with cloud in minutes, with little to no investment, enabling them to deliver bundled services, up-sell and cross sell and manage their systems more efficiently.
We are seeking a highly motivated, customer focused, team-oriented Senior SAP Hybris FICA Analyst who will be responsible for implementing the FICA module for over 30+ countries in our Global Implementation of Hybris Billing solution for our fast growing Subscription and Services related business. You will also be working closely with our product engineering team to further enhance and deploy Ingram owned product that supports Subscription Management, Rating & Charging. Additionally you will be helping to drive other initiatives like innovation, customer experience and process improvement within our Subscription and Services business.
Our cloud business is fast paced and ever changing. We are seeking someone who can stay up to the market pace and provide the right business support using SAP Hybris FICA. The candidate should have deep knowledge in CI and FICA of Hybris Billing. You will play an integral role in building a state of the art billing system for Ingram Micro Cloud business using SAP FICA on ECC HANA.
Review and understand all existing processes as configured in the SAP CI, FICA module, including client specific enhancements and customizations.
Work with business owners to identify opportunities for improvement and design solutions
Support functional and integration testing of assigned projects.
Create documentation as needed in order to transition knowledge to end users and support staff.
Provide go-live project support and facilitate knowledge transition.
Expand SAP and related business process knowledge through participation in related user groups.
Adhere to project priorities and deadlines and proactively communicate risks and/or issues that may impact project objectives, budgets or timelines.
Follow PMO guidelines for project delivery and methodology and assist in enforcement of project deadlines and schedules.
Contribute to the identification of opportunities (processes, people) to improve project delivery and/or development methodologies.
What you bring to the role:
Bachelor's degree in Computer Science, Engineering, Management Information Systems, Mathematics, or related technical discipline. A minimum of 5+ years of SAP experience and 2+ years of SAP FICA experience,. CMA, CPA or MBA is a plus.
5+ years in overall SAP Finance expertise.
2+ years of experience in the SAP CI/ FICA module, including configuration experience with CI/ FICA module.
Experience with requirement gathering, configuration, documentation, and testing of the billing/invoicing work stream.
Experience with configuration activities included all FICA billing and invoicing configuration, collection management, account determination configuration and correspondence design and implementation.
Experience with configuration and testing experience in Hybris Billing in the areas of Convergent Invoicing and FICA for contract accounting.
Proven ability and experience in interacting with business leads to define implementation strategies, business requirements and solution design related to Hybris Billing Processes.
Accounting background and good process knowledge in cloud business is highly preferred.
Proven ability to quickly learn existing Business Processes and combine knowledge from multiple disciplines (e.g. SAP capability, Standard cloud industry best practice) in order to produce an optimal business solution.
Ability to work independently, effectively coordinating multiple priorities in a dynamic and changing global environment and also in a team-oriented, collaborative environment.
Adept at understanding customer challenges, navigating from problem to resolution and communicating process and resolution effectively both verbally and in writing.
Demonstrated ability to interact comfortably with all levels of management and staff.
Hands-on experience in configuration is a must in CI and FICA.
Integration experience with SAP FICO (SD), experience in RAR, FSCM, Vertex Integration and Offer to Cash process is preferred.
Knowledge in Revenue Accounting Reporting desired.
Integration experience with SOM and CC with good knowledge of Interfaces, IDOCS/ EDI desired.
Strong business and accounting acumen, strong understanding of tax and statutory reporting integration.
Functional knowledge of HANA is preferred.
Cloud/Telecom industry knowledge a plus.
This is not a complete listing of the job duties. It's a representation of the things you will be doing and you may not perform all of these duties.
Ingram Micro Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law.