Senior Salesforce Engineer

Job Description:

SENIOR SALESFORCE ENGINEER

The Role

This role will be within an agile team focused on the customer service experience and support model for healthcare products. You will be part of a chapter that provides CRM solutions to enable thousands of Workplace Investing (WI) associates in the acquisition of new business and the daily support of our valued clients. We use the full capabilities of the Salesforce Platform to create or improve solutions that help WI meet our client acquisition, servicing, and retention goals.

• Working within an agile team, build solutions on the Salesforce.com Platform while considering reuse, speed to market, and technical excellence

• Collaborate with business partners, architects, analysts, and engineers to design solutions

• Provide recommendations into overall technical architecture, standards & practices, and release process for Salesforce.com development

The Expertise and Skills You Bring

• Bachelor's or post-primary degree in a Technology-related subject area.

• 5 or more years of development experience with 2+ in Salesforce.

• Salesforce Platform Developer 1 and Salesforce Administrator certification preferred

• Expertise building Salesforce.com solutions using low code (e.g. Flows) and pro code (Apex and Lightning Web Components) capabilities.

• Great communicator and have a real customer-centric mind-set.

• Analytical, engineering, problem solving and organizational skills.

• Publishes clear and concise design documentation.

• Participates in and contributes to formal reviews of architecture, design, and code.

• Personal willingness to learn additional skills as required to solution business requirements.

• Enthusiasm to contribute as an agile team member and to complete tasks outside of primary role, such as business analysis or quality testing, when needed for success of the team.

The Team

Your work will support the customer experience and service model for emerging products in Fidelity Health, part of Fidelity's Workplace Investing business. Workplace Investing (WI) helps millions of people save and invest through workplace savings plans. WI builds lifetime relationships with customers and provides employers with cost-effective, integrated employee benefit solutions.

Company Overview

At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer.

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to complete the application or interview process. Please email us at accommodations@fmr.com or call 800-835-5099, prompt 2, option 2 if you would like to request an accommodation.

Certifications:

Company Overview

Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money.

Join Us

At Fidelity, you'll find endless opportunities to build a meaningful career that positively impacts peoples' lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees' Choice Award, we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don't need a finance background to succeed at Fidelity-we offer a range of opportunities for learning so you can build the career you've always imagined.

Fidelity's working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks).

At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, detailed in this document, and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.

We invite you to Find Your Fidelity at fidelitycareers.com.

Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to accommodations@fmr.com.