Senior Salesforce Data Administrator

Docusign, Inc. San Francisco , CA 94118

Posted 3 weeks ago

Senior Salesforce Data Administrator, Enterprise Data Solutions

IT, InfoSec, Cyber Risk & Business Operations | San Francisco, California

Our agreement with employees

DocuSign is committed to building trust and making the world more agree-able for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what's right, every day. At DocuSign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you'll be loved by us, our customers, and the world in which we live.

The team

Our IT, InfoSec, Cyber Risk & Business Ops team is in the business of trust and reliability. We create, maintain and operate scalable technology and data solutions that deliver an exceptional experience for our internal & external customers. We embrace Agile principles and values, favor DevOps practices, and view infrastructure as code, all while we create an infrastructure that scales and supports our growth and ambitious vision. This requires a smart, highly collaborative team who can identify, investigate, and implement new technologies to continue securely scaling our global business.

This position

The Senior Salesforce Data Administrator will deliver improvements to our data solutions within Salesforce. In this role, you will be delivering on trust and reliability of the environment via data driven projects including configuration, remediation and change management. This position requires a highly driven individual with strong emotional intelligence, a true self-starter with demonstrated experience in high growth, fast-paced organizations.

This position reports to the Director, Data Foundation.

Responsibilities

  • Work as a part of a collaborative, cross functional scrum team to deliver data governance and data quality improvements to Salesforce

  • Collaborate with the data team to understand desired functionality and requirements to ensure work aligns to business needs

  • Translate business requirements to scalable solutions and corresponding workflow revisions

  • Create and manage objects, fields, formulas, page layouts and record types

  • Design, test and implement workflow and validation rules

  • Execute data quality and data cleansing remediation efforts

Basic Qualifications

  • BA/BS degree or equivalent work experience

  • 8+ years of Salesforce Administrator experience

  • 3+ years of experience with Salesforce within an agile environment

  • Certified Salesforce.com Administrator

  • Experience working with Sales and Service cloud

  • Experience with SOQL

  • Experience working with Data Loader and DemandTools

Preferred Qualifications

  • Certified Salesforce.com Advanced Administrator

  • Previous experience in a data specific role

  • Comfortable with ambiguity and fast change with an ability to adapt as needed

  • Ability to multi-task and scale quickly in a fast-paced environment

About us

DocuSign helps organizations connect and automate how they prepare, sign, act on, and manage agreements. As part of the DocuSign Agreement Cloud, DocuSign offers eSignature: the world's #1 way to sign electronically on practically any device, from almost anywhere, at any time. Today, hundreds of thousands of customers and hundreds of millions of users in over 180 countries use DocuSign to accelerate the process of doing business and simplify people's lives. Plus, we save more trees together! And that's a good thing.

DocuSign is an Equal Opportunity Employer. DocuSign is committed to building a diverse team of talented individuals who bring different perspectives to the business and who feel a sense of inclusion and belonging when they join our team. Individuals seeking employment at DocuSign are considered without regards to race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, citizenship status, or any other legally protected category.

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Senior Salesforce Data Administrator

Docusign, Inc.