Senior Salesforce Administrator

As a Senior Salesforce Administrator, you will be assisting our team with maintenance and administration of our Salesforce system as well as gathering of business requirements for system changes. You will be responsible for business process documentation, project planning, and implementation.

In addition, you will interact with various teams to continuously enhance our Salesforce system. You will be required to work directly with users to collect system specifications and then implement those changes or work with our development as needed. You will also be responsible for testing and implementation of Salesforce changes.

Key job responsibilities include:

• Managing of Salesforce system projects
• Maintenance and updates of existing Salesforce system
• Creation and maintenance Salesforce reports and dashboards
• Working with users to collect system specifications and solve any system issues
• Documentation of business processes
• Bulk imports and exports of data
• Manage users, roles, hierarchies, and security settings
• User training and assistance

Requirements

• 5-8 years of professional experience as a Salesforce Administrator
• 4 year degree in information technology or computer science. Degrees in similar analytical areas of study will also be considered.
• Salesforce Admin I Certification is required.
• Salesforce Admin II Certification is preferred.
• Proven experience with project management and delivery
• Good communication skills and the ability to work as part of a team are essential.
• Highly organized with exceptional attention to detail
• Ability to handle multiple priorities in a fast-paced environment
• Working knowledge of SQL Server or academic study of SQL is preferred.
• Experience in the Life Insurance or Healthcare industries is a plus.
• A successful candidate will also exhibit a strong to desire to learn and understand all aspects of the company’s operations and be able to interact directly with other departments.

Benefits

• A competitive salary commensurate with experience.
• Student loan repayment program.
• Training and mentoring programs.
• Health, Dental, Rx and Vision coverage.
• 401K match.
• Generous paid time off.
• Company sponsored events throughout the year.
• Opportunities to earn bonuses and other perks.

Coventry is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.