Senior Sales Representative (Remote)

We are Farmers!

We are… more than just your favorite commercials.  At Farmers, we strive to deliver peace of mind to our customers by providing protection and comprehensive advice and delivering in the moments of truth. That means having people who can help us meet changing customer and business needs. Farmers high-performance culture is focused on results and the people who achieve them. We hold ourselves and others accountable for sustainably growing the business and each other. We seek solutions, own our actions, and grow through discomfort. We see setbacks as opportunities while continuously asking ourselves how we impact our customers.

Farmers is an award winning, equal opportunity employer, committed to the strength of a diverse workforce. We are dedicated to supporting the well-being of our people through our extensive suite of benefits, as well as the well-being of the communities we serve through employee volunteer programs and nonprofit partnerships. Helping others in their time of need isn't just our business - it's our culture!  To learn more about our high-performance culture and open opportunities, check out www.Farmers.com/careers/corporate and be sure to follow us on Instagram, LinkedIn, and TikTok.

Workplace: Remote ( #LI-Remote )

Job Summary

We're looking for sales-driven, enthusiastic experienced sales professionals to join our next classes of Sales Consultants beginning in July 2024.

In this role, you will respond to calls coming into our call center by positively promoting Farmers Workplace Solutions insurance products to prospective customers, consulting with customers to understand their needs, and selling those products which best fit the customer's needs. You may also make outbound calls to optimize sales potential. You will earn a competitive base salary in addition to monthly incentive earnings based upon your performance.

We provide 8+ weeks of paid training, combining virtual classroom and hands-on learning with mentoring to ensure that you have the skills you need to succeed at Farmers. Ongoing coaching and training will remain a focus throughout your career to help you grow in your role and advance to new opportunities.

You'll thrive in this position if you have:

• A proven track record of success in insurance sales

• A passion for selling and consulting, and a motivation to earn money based on your performance

• A welcome approach to feedback and coaching, and a continuous desire to learn and improve your skills

• Excellent customer focus and the ability to easily connect & build rapport with all types of people

• The ability to stay organized and efficient, while managing multiple tasks and working across several systems throughout the day

• Tech savviness and the ability to quickly learn and adapt to new technology, processes, and procedures; confidence in your ability to problem-solve and troubleshoot to find answers independently

• Past success working in a dynamic, fast-paced environment

Here's what you will accomplish as a member of our team:

• Sell insurance products to inbound callers by gathering data from customers to generate quotes and ultimately bind the business; in some instances, make outbound calls

• Provide exceptional customer service and build strong relationships, while educating customers regarding coverages and cost so that the customer can select the most appropriate option

• Qualify customers as buyers of other products/services to create cross-sell and upselling opportunities

• Navigate multiple computer systems while seamlessly interacting with the customer

Experience Requirements

• P&C/Personal Lines License is not immediately required. Farmers will sponsor and train you for licensing, as you must obtain Property & Casualty license to sell within 90 days of hire within your state of residency.

• Experience in property & casualty insurance sales is preferred

• Must be eligible to obtain resident/non-resident property and casualty license in all required states

• Education - High School diploma or equivalent; College degree preferred

• Minimum of 1 year of Customer Service or Sales experience required (including retail, hospitality, and restaurant experience); Call Center experience is preferred

• Direct sales skills, and the aptitude to influence customers and close the sale

• Excellent written and verbal communication skills; the ability to adapt communication style to each phone call, and explain complex policy and coverage information in understandable terms

• Strong PC and software skills required

Position Location/Schedule/Pay

This position is Fully Remote. You must live in one of the following states: Arizona, Missouri, Michigan, Nevada, Texas, Florida, Georgia.

We will provide you with the technology that you need successfully to connect from home, including laptop & accessories.

Work Schedule:

Our priority is to our customers, and we work non-traditional hours to match their needs.

Candidates hired for this role must be available to work any shifts within the hours below; this may include evenings, Saturdays, and holidays. Shifts are assigned based on business needs.

• Monday-Friday 8am-10:30pm EST

• Saturday 9am-5:30pm EST

Full-time- 40 hours/week; five 8-hour shifts per week.

Unlicensed Start Date: Tuesday, July 16th

Licensed Start Date: Tuesday, August 13th

Compensation:

• Starting base pay is $18 per hour + Monthly Incentives

• On target average earning (Base + Incentive): $60,000 - $70,000 per year

• Top performers earning $100k+ annually in total comp

Education Requirements

High school diploma or equivalent required. Bachelor's degree preferred.

Physical Actions

Sits or stands for extended periods of time, up to a full work shift. Occasionally reaches overhead and below the knees, including bending, twisting, pulling, and stooping. Occasionally moves, lifts, carries, and places objects and supplies weighing 0-10 pounds without assistance. Listens to, interprets, and differentiates auditory information (e.g. others speaking) at normal speaking levels with or without correction. Visually verifies and reads information. Visually locates material, resources and other objects. Ability to operate a computer for extended periods of time, up to a full work shift. Physical dexterity sufficient to use hands, arms, and shoulders repetitively to operate keyboard and other office equipment up to a full work shift.

Physical Environment

This position operates in an open office working environment which will include normal and customary distractions, noise, and interruptions.

Benefits

• Farmers offers a competitive salary commensurate with experience, qualifications and location.

• 401(k)

• Medical

• Dental

• Vision

• Health Savings and Flexible Spending Accounts

• Life Insurance

• Paid Time Off

• Paid Parental Leave

• Tuition Assistance

• For more information, review "What we offer" on https://www.farmers.com/careers/corporate/#offer

Job Location(s): US - AZ, US - FL, US - GA, US - MI, US - MO, US - NV, US - TX

Anticipated application deadline: At Farmers, the recruitment process is designed to ensure that we find the best talent to join our team. As part of this process, we typically close open positions within 8 to 21 days after posting. If you are interested in any of our open positions, we encourage you to submit your application promptly.

Want to learn more about our culture & opportunities? Check out www.Farmers.com/careers/corporate and be sure to follow us on Instagram, LinkedIn, and TikTok.