Caterpillar Boise , ID 83701
Posted 1 week ago
Career Area:
Sales
Job Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Caterpillar's Construction Industries Services Division (CISD) is hiring an Aftermarket Sales Representative for our Retail and Small Core customers. Our Retail Reps focus on growing services and parts sales with customers who own fewer than 20 machines. This role is responsible for achieving sales targets through different channels like Over the Counter, Service Work Orders, and has an emphasis on leveraging ecommerce / digital sales solutions with our dealers as well to help these customers succeed. The role will cover a territory in the Western US (California, Oregon, Washington, Alaska, Montana and Idaho).
What will you do?
In this role, you will work with designated dealers in an assigned territory to drive revenue and growth for the aftermarket solutions business. You will communicate targets and follow established sales processes focused on the end customer. To achieve this growth, you will work closely with our dealer network as well as and provide leadership, guidance and counsel to optimize dealer' sales force and marketing processes effectiveness. You will also leverage the opportunity management systems and processes to Caterpillar's benefit, while recognizing and respecting independence of the dealer.
Deliver the annual total STU (Sales to User) business plan for the assigned dealer territories/customer segments
Develop and execute aftermarket services marketing campaigns leveraging Marketing Leads for targeted customers in collaboration with dealers
Track opportunity, participation and close rates and report in the CRM system
Drive eCommerce adoption and sales growth with target customer segments, with focus on activating dormant customers
Build relationships with dealer's Product Support Sales Managers and their sales organization to influence sales force effectiveness
Seek understanding, document, and communicate internally on target customer requirements, business models, competitive landscape and other market intelligence to ensure product groups and business partners are aware of product and customer needs
Collaborate with assigned dealers to adopt sales funnel management methods in relation to target customer segments (like Prioritized Service Events).
Optimize parts sales variance utilization within assigned budget to drive incremental top line revenue and key dealer actions
Partner with dealers' Parts & Service Sales Managers and their PSSR/ISR/Parts Counter organization to influence sales force effectiveness
Keep up to date with industry trends, changing technology and market regulations in countries covered
Manage within the allocated Travel & Entertainment budget
What You Have (Skills & Experience)
Industry knowledge and experience in the areas of sales, B2B account management, marketing, or after-sales support
Demonstrated analytical and commercial aptitude to develop strong marketing campaigns
Business development skills: prioritizing, growing and executing plans to achieve metrics
Experience analyzing data for trends and market insights to make business decisions
Relationship management, customer focus and value selling skills
Ability to travel 50% of the time
Additional Details:
Work location: Boise, Idaho
Relocation assistance is available to Boise, Idaho only
This is a travelling role (50%) covering a territory in Western U.S. including the following dealer territories
Alternative work locations potentially considered: Los Angeles, CA area, San Francisco, CA area and Seattle, WA area (no relocation assistance available)
The position includes a company car and cell phone stipend
At Caterpillar, we believe each person is unique and valued, and are committed to ensuring that our workplace is diverse and representative of the many customers we serve around the globe. Different perspectives help us achieve our best work and come together to form a high-performing Caterpillar team that makes positive changes in the communities where we live and work.
Summary Pay Range:
$123,480.00 - $185,280.00
Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.
Benefits:
Annual incentive bonus plan*
Medical, dental, and vision coverage
Paid time off plan (Vacation, Holiday, Volunteer, Etc.)
401k savings plan
Health savings account (HSA)
Flexible spending accounts (FSAs)
Disability benefits
Life Insurance
Parental leave
Healthy Lifestyle Programs
Employee Assistance Programs
Voluntary Benefits and Employee Discounts
Tuition Reimbursement
Career Development
Relocation is available for this position.
Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at www.caterpillar.com/careers.
Posting Dates:
June 27, 2024 - July 9, 2024
Any offer of employment is conditioned upon the successful completion of a drug screen.
EEO/AA Employer. All qualified individuals
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