Senior Sales Manager- National Accounts

Hays Specialist Recruitment Los Angeles , CA 90009

Posted 3 weeks ago



Why Work For HAYS?

Join one of the fastest growing staffing companies in the U.S. As one of the largest global recruiting firms, you can take pride in providing the best service to our clients and candidates. On top of that, youll work with great people in a fun atmosphere.

Our Commitment to You

Total Rewards:We offer a competitive base salary + industry leading commission plans, 401k with matching, ESPP, 10 paid holidays and unlimited PTO and flexible benefit plans to meet your unique personal needs, including 100% company paid employee medical plan option.

Learning & Development:Our employees receive cutting-edge training throughout all levels of your career at Hays, including trips to our U.S. headquarters in Tampa for new hire training, advanced and master level skill enhancement, emerging leader and advanced leadership development..

Career Progression: Youll have a clearly defined career progression path based on meritocracy, not who you know. You control your destiny.

Our Culture:Our world-wide reach allows us to work with clients across multiple countries, opening doors to unparalleled opportunities. Within our offices, we support one another and celebrate successes together. We are also dedicated to helping others through our charitable work within our communities.


Passionate About People Ambitious Expert Insightful Innovative Do the Right Thing

As the Senior Sales Manager, youll oversee growth of a key national account, leading the companys efforts to maintain and expand relationship with a large, multi-location national account. You will works closely with all support teams to ensure SLAs are met, information is shared properly, and all parties are collaborating. Youll speak into the overall account strategy, responsible for setting strategy, tactical implementation of strategy and developing sales team.

This role is a remote position, but candidates must live in the Los Angeles area.

Your new role

Setting and executing sales strategy

  • Partner closely with SVP of national accounts on account strategy

  • Participate in financial budget setting annually

  • Speak into appropriate team KSMs

  • Establish and execute on internal communion cadence

  • Establish and implement accountability practices processes and inspection tools (i.e. Account plan, relationship tracker, metric reports etc.)

  • Set and monitor account and individual sales targets

  • Establish accountability practices with delivery teams leveraging metrics; Able to hold self and ancillary teams responsible for daily and weekly established activity and outcomes to meet account objectives

Account execution and growth

  • Responsible for personal production (will change when account gets to a certain size)

  • Proactively assess, clarify and validate customer needs on an on-going basis

  • Accountable for overall account net fee growth

  • Interact often with delivery and support teams to ensure client SLAs are met, information sharing process is flawless and all parties have an open and harmonious working relationship

  • Prepare and attend formal client business reviews

  • Maintain high customer satisfaction ratings

  • Develop strong relationship with key buying influences within the account

  • Prepare reports for senior management and external requestors as approved and appropriate

  • Closely coordinate company executive involvement with key customer stakeholders

Hiring, coaching and developing account sales team

  • Ensure our internal recruitment team understands the role profile for sales team serving designated client to include cultural nuances within the account

  • Solicit referrals and leverages own network to ensure top talent is attracted into Hays to serve designated account

  • Work with training to ensure that designated account sales team has the training and coaching tools needed to thrive in their respective roles

  • Provides hands on coaching on weekly basis

  • Develops strong understanding of team needs, goals and has an eye on career progression

Strategic direction (Business insights)

  • Participates in business planning

  • Collect and analyze sales data and trends

  • Responsible to drive and define KPIs and measurements for the people and process that support designated national account

  • Provides feedback to internal teams for continuous improvement

Strategic relationships

  • Ability to collaborate at all levels of the organization

  • Understands client organization structure and key client stakeholders and drive a relentless pursuit of delivering our best in every client interaction

  • Shares knowledge and information appropriately

  • Effectively downstream key messaging and strategic responsibilities and activities

  • Ability to delegate responsibilities and ask for support when needed

  • Foster One Hays to re-enforce Hays values within the team and with all our Hays business partners

What youll need to succeed

  • You possess 5+ years experience in staffing sales and account management within the staffing industry

  • Demonstrated leader with ability to motivate, inspire and elevate team

  • Ability to maintain own book of business while leading additional sales team and overall account execution

  • Self-aware

  • Presentation skills

  • Resilience

  • Process and technology rigor

  • Strong attention to detail

  • Financial acumen

  • Rapport and relationship building skills both internally and externally

  • Flexibility to work in an evolving and growing organization

  • Strong ability to advocate for the customer, process and front-line heroes

  • Ability to communicate, present and negotiate at all levels

  • Innovation and creativity

  • Results driven

  • Strong interpersonal and communication skills

  • Ability to work autonomously

  • Problem solving, organizational and planning skills

  • Ability to proactively identify and mitigate risk

More about Hays

We are the worlds leading recruitment experts. We the worlds leading recruitment experts. Last year we placed81,000people in permanent jobs and over254,000people into temporary roles globally. We employ over11,500recruiting experts in33 markets,with opportunities for growth, leadership and travel.

We enjoy an exclusive global partnership with LinkedIn and are recognized as themost socially engaged recruitment firmwith over 2 million followers.

We are rapidly expanding our footprint across the USA, so theres lots of opportunity to make your mark in your local market, move to a new city or country.

Life at Hays

Hays Invests in YOU

What We Offer

Hays Glassdoor Reviews

Hays Career Advice Video Series

Hays is committed to building a thriving culture of diversity that embraces people with difference backgrounds, perspectives, and experiences. We are an equal employment opportunity employer, and we comply with all applicable laws prohibiting discrimination based on race, color, creed, sex (including pregnancy, sexual orientation, or gender identity), age, national origin or ancestry, physical or mental disability, veteran status, marital status, genetic information, HIV-positive status, as well as any other characteristic protected by federal, state, or local laws. We believe that the more inclusive we are, the better we serve our candidates, clients, and employees.

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Senior Sales Manager- National Accounts

Hays Specialist Recruitment